Graham Smart has replaced Luke Exford as president of the Chartered Institute of Loss Adjusters. He spoke to Hiriyti Bairu about how loss adjusting has evolved over the years and the challenges facing the sector.
UK flooding is expected to continue, as insurers and loss adjusters have warned of a "spike" in both personal and commercial lines claims as a result.
Delta Claims Services has appointed Paul Fox as head of claims management.
Loss adjuster Sedgwick has appointed two managing directors for its UK operations.
Sedgwick loss adjusters arrived on Great Abaco Island in the wake of Hurricane Dorian aboard a Black Hawk helicopter on 6 September.
Zurich was the big winner at the 2019 Post Insurance Fraud Awards picking up three awards, and a highly commended including top prize in the Investigation of the Year category.
Technology and staff investment are key to delivering great commercial claims service. Insurers must show the way in embracing future claims innovation, as well as their in-house capabilities and expertise, writes Victoria Keating, claims relationship…
Newly appointed managing director for UK & Ireland Steven Wallace discusses expansion plans, consolidation within the market and Brexit
Charles Taylor saw a pre-tax loss of £2.1m as the group announced the sale of its managing agency to Premia Holdings.
Specialist loss adjuster The Graham High Group has announced that its managing director - who founded the business in January 1995 - is to step aside and become executive chairman.
The Whaley Bridge incident has once again thrown the spotlight on insurers, their disaster plans and capacity issues. Alex Dalyac, founder and CEO, Tractable comments that while feet on the ground will never be totally replaced, the industry could be…
Sedgwick has acquired Nordic Loss Adjusting and related entities, for an undisclosed amount.
Allianz was among the big winners at the 25th British Insurance Awards at the Royal Albert Hall scooping three individual awards including General Insurer of the Year.
Every three seconds across the world, someone develops dementia. With this in mind Benedict Burke, chief client officer, global client development, Crawford & Company, explains why you should get behind Insurance United Against Dementia at the 2019…
Insurers still regularly use private detectives to investigate suspicious claims, despite the sector being largely unregulated. How are claims bosses navigating the potential pitfalls?
Crawford & Company has bolstered its client relationship function with a trio of senior hires from major insurers.
US loss adjusting business Global Risk Solutions has recruited a pair of senior former Crawford & Company executives to launch a UK office.
McLarens has announced six management appointments within its UK and Ireland business.
McLarens has appointed David Pigot to the newly created role of director of London Markets and global head of specialty.
As we head towards a welcome four-day weekend, the insurance world has been getting in the spirit for Easter in the only natural way: smashing chocolate eggs.
As insurers are likely to appoint a loss adjuster when acting on a claim, customers making large claims may wish to employ a loss assessor to represent their interests. How well are these relationships currently working?
Crawford & Company has begun the search for a new president, UK and Ireland, after incumbent Clive Nicholls announced his intention to retire on the 30 September 2019.
Steven Wallace has been appointed managing director for UK & Ireland, replacing Graham Smart who will take on the role of chief commercial officer for the wider group.
Escape of water claims continue to exercise property claims managers. According to the most recent estimates from Association of British Insurers, domestic escape of water claims cost insurers £483m. With this in mind, Post, in conjunction with Acumen,…