A flooded home can be traumatic, especially for children. Jonathan Davison, strategic development director at the British Damage Management Association, explains how the claims process can be designed to protect the mental wellbeing of younger family…
Supply chain procurement continues to evolve against a backdrop of consolidation among both insurers and third party administrators. Edward Murray looks at how tendering is changing from the demands on suppliers to the length of partnerships
With an increasing focus on CSR and technology, choosing partners that can align with an insurer's core values has arguably never been more important. Edward Murray looks at the factors supply chain managers now consider important when choosing the…
As insurers are trying to tackle rising escape of water claims costs, loss adjusters are developing increasingly specialised skills, explains Darren Francis, escape of water project manager at Crawford & Company.
On-demand inspections start-up Shepper has raised $5.4m (£4.1m) in a series A round led by Aviva Ventures and Norwegian Idekapital Fund 1.
Claims firm Sedgwick could be snapped up by private equity group Carlyle for $6bn, it was reported.
With talk abound of a possible Amazon entry into insurance distribution, what could an Amazon entry into claims look like?
The heatwave that engulfed the UK in July led to a 62% increase in fire claims, according to a loss adjuster firm.
Insurers should brace themselves for higher subsidence claims volumes, explains Sne Patel, head of subsidence at Crawford & Company.
Two years ago, when I told my friends that I got a job as an insurance journalist, they were baffled. They still are.
After working with the European Federation of Loss Adjusting Experts for a number of years, Malcolm Hyde has taken on board the role as president.
Ryan Field is a loss assessor and found being thrown into a surge situation challenging but good experience
Claims has not received as much attention as many front-end processes when it comes to investment, even though it is the moment of truth on which long-term policyholder loyalty can be built
Hot dry harvest conditions are bringing risk management and insurance to the fore, writes Angus Stevens, client account director, Crawford & Company.
Questgates has interviewed all its staff at its Northampton office, following allegations of a cyber security breach.
Exclusive: Questgates will incorporate Northampton-based TS Adjusting under its existing brand, as part of a restructure of its third party property damage services.
Aviation claims costs are rising, fuelled by expensive technology repairs, explains John Bayley, regional director for Europe and Russia at McLarens Aviation.
Who won what at the 2018 Post Claims Awards held last night at the Royal Garden Hotel?
Professional qualifications play an essential role in building industry trust and recognition on the global stage, says Malcolm Hyde, executive director of the Chartered Institute of Loss Adjusters, however, the UK’s Brexit vote could put this into…
Exclusive: Three independent loss adjusters will eventually merge under a single brand in order to better face off against a wave of consolidation in the market.
Tree root liability claims are complex and lengthy but, handled properly, their costs can be contained, explains Jeremy Carpenter, tree root liability specialist at Questgates.
Almost two years since it was acquired by Charles Taylor, Jonathan Swift spoke to Cega's CEO Alistair Hardie about what the deal has meant for the global assistance, travel risk and claims management services provider.
With massive investment and growth since its acquisition by Marsh, Jelf CEO Phil Barton tells Will Kirkman about the broker’s plans for the future