Loss adjusting
Q&A: Martin Langhorst, Davies
Martin Langhorst, new major loss director at Davies, reflects on returning to the business after a decade away, and shares his plans for ensuring that his division is the best in the market.
Kim Alcock of McLarens fights for a more fair world
Kim Alcock, head of UK casualty at McLarens, shares how she has gone from being told the role of claims inspector was "not open to women" to leading one of the most gender diverse adjusting teams in the market.
Diary of an Insurer: Sedgwick’s Liza McNab
Frozen pipes are a recurring theme for Lisa McNab, an investigator in Sedgwick’s major loss team, but she can relax by watching the new Luther movie and catching up on Love Island.
Trade Voice: Cila’s Marc Sweeney on navigating the evolving landscape
Marc Sweeney, president of the Chartered Institute of Loss Adjusters and director at Davies, says the professional body has a critical role to play in helping its members navigate challenges.
Q&A: Gary Brown, McLarens
Gary Brown, CEO of McLarens, speaks to Insurance Post about the loss adjuster's growth, global claims trends and preparing for catastrophic events.
Sedgwick Legal Services accelerates build-out plans in disrupted sector
Sedgwick has stepped up plans to build out its legal services arm as it capitalises on trends in the insurance defendant law firm sector, partner Paul Squires has said.
How to attract fresh talent to the loss adjusting industry
Sonya Tolson, chief people officer of McLarens, examines the steps the industry needs to take to have broader appeal while continuing to attract senior adjusters.
Cila appoints former CII COO John Bissell as executive director
The Chartered Institute of Loss Adjusters has appointed former Chartered Insurance Institute chief operating officer John Bissell as its next executive director.
Shortlist revealed for 2023 Claims & Fraud Awards
Today we can reveal the shortlist for the 2023 Insurance Post Claims & Fraud Awards.
Q&A: Thomas Hauschild, Omnius CEO
A self-confessed ‘claims nerd’, former chief product officer Thomas Hauschild took over as CEO of claims automation insurtech Omnius in February. He talks to Jonathan Swift about taming the legacy systems ‘animal’, and finding shortcuts to get the best…
60 Seconds With... Daphne Naudy, Charles Taylor
Daphne Naudy, director of development for continental Europe at Charles Taylor, would love to meet Van Gogh, visit Ancient Rome and loves to listen to Maneskin.
Deadline for the 2023 Claims & Fraud Awards days away
The deadline for the 2023 Claims & Fraud Awards is just days away if you want to be in the running to win one of these prestigious prizes [5pm on 2 June].
Complexity and cost of insuring Britain’s historic buildings
Forty years since the English Heritage rebranded to Historic England under Margaret Thatcher’s government, Pam Kokoszka explores the role the insurance industry plays in protecting listed buildings.
Nat cat ‘new normal’ leads to emergence of globetrotting catastrophe adjusters
A “new normal” with regard to natural catastrophes has led to the rise of a globetrotting type of loss adjuster that is able to move from the aftermath of one event after another, according to McLarens.
Insurers likely to avoid repeat of 2022 subsidence losses
The insurance industry will likely avoid another spike in subsidence claims this year, despite earlier concerns of a repeat of the costly conditions experienced in 2022.
Entries open for the 2023 Insurance Claims and Fraud Awards
The 2023 Claims & Fraud Awards are open for entries with a deadline of 5pm on 2 June.
Lloyd's partners with Biba; McLarens expands leadership board; Allianz makes two promotions
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
How artificial intelligence affects the art insurance industry
With artificial intelligence increasingly being used to verify the authenticity of works of art, Sam Barrett examines what owners and insurers should do when analysis and expert opinion differ on who painted a picture.
Cila begins search for executive director as David Ross departs
David Ross has stepped down as executive director of Chartered Institute of Loss Adjusters.
Big Interview: David Ross, Cila
Only six months after taking the role of executive director of the Chartered Institute of Loss Adjusters, David Ross sat down with Pamela Kokoszka to discuss Cila’s vision, taking the institute forward, and giving the profession a voice.
Diary of an Insurer: Criterion Loss Adjusters’ Mark Watts
Mark Watts, high-net-worth adjuster at Criterion Loss Adjusters, watches the weather, analyses forensic reports, and hits the road to assess major fire damage.
Big Interview: Crawford CEO Verma on averting the silver tsunami
Stepping up to the hotseat at the beginning of the pandemic might have initially phased him, but Crawford group CEO Rohit Verma tells Jonathan Swift how embracing technology, local empowerment, and being alive to the ‘silver tsunami’ has seen him make…
Q&A: Simon Pemberton, Gallagher Bassett
Simon Pemberton, CEO of Gallagher Bassett ,caught up with Insurance Post to speak about claims trends, recruiting talent and plans for the business in the year ahead.
Retiring Muress replaced by Simoncic at Sedgwick
Market moves: Sedgwick international chief executive officer Ian Muress has announced plans to retire on 31 March, when he will be replaced by Tom Simoncic.