Loss adjusting

GM Consultant hires in Asia-Pacific

Experienced former broker and underwriter Sue Yen Leow has joined international loss adjuster GM Consultant as business development manager, Asia-Pacific.

Navigating India's fast growing aviation market

With low levels of air travel penetration and a growing economy, expansion in the Indian aviation sector brings challenges and opportunities writes Kevin Betts, Asia-Pacific director, at loss adjuster McLarens Aviation.

Interview: Robin Smith, We Go Look

Jonathan Swift speaks to We Go Look CEO and co-founder Robin Smith about building an on-demand business that handles insurance claims and why the Crawford & Co acquisition means she has more time now for the "fun stuff"

We need to talk about fire claims

With concerns growing about the coordination of the many parties involved in investigating major fire claims, a roundtable recently brought together insurers, adjusters, forensic investigators and fire service chiefs. As they discussed the many…

Regional Review: Glasgow

Glasgow’s insurance roots stretch back centuries to the city’s days as a bustling merchant hub of transatlantic trade. Today, its insurance market has lost none of its vibrancy, and its reputation as the general insurance centre of Scotland remains…

Claims: Providing a personal service

Brokers need to stand out in a competitive market and claims service is a way to make a real difference. Being there to advise, intervene – and to turn the heat up if necessary – can mean the world to a grateful client.

Trade voice: CILA'S Malcolm Hyde on business ethics

Business ethics has become increasingly important in recent years for many reasons, including increased stakeholder scrutiny.  This is not surprising in the light of financial institutions’ scandals, the MPs’ expenses scandal and perhaps the influence of…

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