Loss adjusting
Q&A: Malcolm Hyde, CILA and FUEDI
After working with the European Federation of Loss Adjusting Experts for a number of years, Malcolm Hyde has taken on board the role as president.
Rising Star: Ryan Field, Morgan Clark
Ryan Field is a loss assessor and found being thrown into a surge situation challenging but good experience
Roundtable: Future-proofing claims for the digital age
Claims has not received as much attention as many front-end processes when it comes to investment, even though it is the moment of truth on which long-term policyholder loyalty can be built
Blog: Heatwave ignites fire risk for farmers
Hot dry harvest conditions are bringing risk management and insurance to the fore, writes Angus Stevens, client account director, Crawford & Company.
Questgates’ investigation rejects hack allegation
Questgates has interviewed all its staff at its Northampton office, following allegations of a cyber security breach.
Questgates subsumes TS Adjusting in property restructure
Exclusive: Questgates will incorporate Northampton-based TS Adjusting under its existing brand, as part of a restructure of its third party property damage services.
Blog: Costs of aviation claims rocketing as technology taking off
Aviation claims costs are rising, fuelled by expensive technology repairs, explains John Bayley, regional director for Europe and Russia at McLarens Aviation.
The Post Claims Awards 2018: Full list of winners
Who won what at the 2018 Post Claims Awards held last night at the Royal Garden Hotel?
The CILA’s Malcolm Hyde on maintaining the value of UK qualifications post-Brexit
Professional qualifications play an essential role in building industry trust and recognition on the global stage, says Malcolm Hyde, executive director of the Chartered Institute of Loss Adjusters, however, the UK’s Brexit vote could put this into…
Three loss adjusters join forces to tackle tougher market
Exclusive: Three independent loss adjusters will eventually merge under a single brand in order to better face off against a wave of consolidation in the market.
Blog: Getting to the root of tree liability claims
Tree root liability claims are complex and lengthy but, handled properly, their costs can be contained, explains Jeremy Carpenter, tree root liability specialist at Questgates.
Q&A: Alistair Hardie, Cega
Almost two years since it was acquired by Charles Taylor, Jonathan Swift spoke to Cega's CEO Alistair Hardie about what the deal has meant for the global assistance, travel risk and claims management services provider.
Profile: Phil Barton, Jelf
With massive investment and growth since its acquisition by Marsh, Jelf CEO Phil Barton tells Will Kirkman about the broker’s plans for the future
Rising Star: Fiona Simpson, Cunningham Lindsey
Fiona Simpson is a senior adjuster for Cunningham Lindsey. She started at Allianz Global Corporate & Specialty after studying insurance law and has since worked her way up the adjusting ladder.
This week: Proceedings and premiums
This week the UK has been focused on court cases and Inquiries.
Hamilton Bond was 'catalyst' for Jelf's Clark Thomson acquisition
Worcester-based claims consultant Hamilton Bond Group was the ‘catalyst’ for Jelf’s acquisition of Clark Thomson, according to CEO Phil Barton.
McLarens Aviation targets European expansion with German office
McLarens Aviation has launched a German office after recruiting a team of aviation adjusters in Frankfurt.
Blog: 'Beast from the East' hits farms hard
The 'Beast from the East' has killed sheep, stopped milk collections and destroyed farm buildings. Graham Plaister, loss adjuster at Agrical, describes the tempest of claims blowing through the sector.
Loss adjusting and insurtech gains fail to stem Charles Taylor profit decline at full year
Well-publicised gains in Charles Taylor’s loss adjusting and insurtech arms saw revenues jump 25% in 2017 but failed to push the insurance services provider to profit.
Blog: Beast from the East opens the valves for escape of water claims
The 'Beast from the East' and storm Emma have caused a surge in escape of water claims, notes Clive Nicholls, UK and Ireland CEO of Crawford & Company, urging the insurance industry to unite to promote preventative measures.
Obituary: Stephen Fitzgerald, former DA Constable MD
Liability insurance heavyweight Stephen Fitzgerald passed away yesterday after a long battle against cancer.
Blog: The 130 missed opportunities to make a flooded home resilient
Many opportunities are missed to make properties flood-resilient instead of just repairing them, write Dr Jessica Lamond and Dr Rotimi Joseph, respectively associate professor and visiting fellow at the University of the West of England Bristol. They…
Blog: Escape of water claims must be investigated to stop rising cost
Insurers want to tackle the rising costs of escape of water claims but not enough are investigated to detect fraud or identify third-party liability, argues John Gow, operations manager and senior investigator, IFIC Forensics.