Malcolm Hyde, Aviva, DACB, HF, NFU Mutual, Sedgwick and Zurich big winners at the Claims and Fraud Awards


Law firm HF took home three awards at the Claims and Fraud Awards last night, at an event that saw former Chartered Institute of Loss Adjusters executive director Malcolm Hyde, pictured, pick up the Achievement Award.

Insurers Aviva, NFU Mutual and Zurich, alongside Sedgwick and DAC Beachcroft were all double winners as the awards returned to the Brewery for the first time in three years.


Complete list of winners

Case Manager/Rehabilitation Employee of the Year

Holly Luxton, Enable Therapy Services


Claims Collaboration of the Year

Zurich Insurance and DAC Beachcroft


Claims Innovation of the Year – Insurer/Broker



Claims Innovation of the Year – Outsourced Partner



Combatting Fraud - Collaboration of the Year

General Insurance Fraud Council – Highly Commended

Aviva Insurance and DAC Beachcroft - Winner


Combatting Fraud - Technology Innovation

The Cotswold Group - ANPR Claims Validation Platform


Counter Fraud Team of the Year sponsored by DAC Beachcroft

RSA Insurance - Cannabis Farm & Cultivation Claims Management – highly commended

NFU Mutual – Claims Validation Operations Team - Winner


The Customer Care Award

QBE Business Insurance – Highly commended

Esure. - Winner


ESG: The Sustainable Claims Initiative of the Year Award

Ageas UK – Highly commended

Flood Re - Winner


Fraud Intelligence Team of the Year sponsored by LexisNexis Risk Solutions

Horwich Farrelly Intelligence Team


Fraud Investigation of the Year

NFU Mutual - Operation Kansas


Fraud Investigation Team of the Year – Independent

Woodgate & Clark


Insurance Claims Manager of the Year

Jan Martin, Aioi Nissay Dowa Europe


Insurance Claims Team of the Year

Animal Friends Insurance – Highly Commended

Covéa Insurance - Winner


Insurance Law Firm of the Year


Rehabilitation Initiative of the Year,

Zurich Insurance UK - Mental Health Support Proposition


The Claims Rising Star

Joseph O’Gorman, DWF Law – Highly Commended

Aidan Farrelly, Sedgwick - Winner


Training and Development

Horwich Farrelly


The Unsung Hero Award

Paul Jackson, Clyde & Co – Highly Commended

Derek Thomson, Ecclesiastical - Winner


Young Fraud Fighter

Charlie Barclay, NFU Mutual – Highly Commended

Anna Phelps, Marshmallow – Highly Commended

Joe Swinnerton, Horwich Farrelly - Winner


Achievement Award

Malcolm Hyde.


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