Ben Busfield, operations manager at the Managing General Agents’ Association, discusses how members reacted to the UK going into lockdown and how they are supporting employees and serving clients as the country eases along the pathway to a new normal.
In the 27th episode of Post and Insurance Age’s video series we gathered together an expert panel to discuss what the insurance sector has learnt over the last three months - and how it might shape the employer-employee relationship when offices re-open.
This pandemic is and has been extremely challenging for many people and organisations and, according to Alex Perry, CEO of Bupa Insurance UK, while all of us have had to adapt quickly its mark will be felt for years to come.
Insurance Covid-Cast: Insurtech 100 special – 'AI/Data Analytics' with Concirrus’ Andrew Yeoman and Cytora’s Richard Hartley
In the 21st episode of Post and Insurance Age’s video series we gathered together a duo of start-ups featured in the Insurtech 100, both of which are focused on using artificial intelligence/data to make insurance companies more efficient.
Direct Insurance Group has offered all staff the choice and flexibility of working from home, in the office or a mixture of the two on a permanent basis, Post can reveal.
Chris Wallace, executive director for European markets at QBE, shares his experience on working on the Insurance United Against Dementia campaign alongside other IUAD board members are lobbying various groups, volunteering and doing self-isolation…
The UK insurance and long-term savings industry has launched the Covid-19 Support Fund with £82.5m of its £100m target already pledged to help people hit hardest by the crisis.
Insurance Covid-Cast - episode four: How insurance companies are rising up to help communities and keep society open during the Coronavirus crisis
In the latest episode of Insurance Post and Insurance Age’s new series of video casts brought to you while our journalists are in isolation lockdown we discuss how insurance companies are seeking to make a difference within local communities during…
Insurance Covid-Cast - episode two: What are insurtechs doing to rebalance the bad publicity around insurance and Covid-19?
In the second of a new series of video casts brought to you by Insurance Post and Insurance Age while our journalists are in isolation lockdown we discuss how insurtechs are seeking to create positive customer stories to redress the negative media…
Covid-19 Resilience Survey finds insurance employees most concerned about mental health and mass sickness
The ability for employers to handle staff wellbeing - especially mental health - and manage business if staff numbers are significantly reduced due to sickness, were the most pressing concerns among respondents to an exclusive Post survey focused on…
The Association of Medical Insurers and Intermediaries has called on all firms to come together to tackle the Covid-19 crisis after the announcement by the government that the private sector is making almost its entire capacity available to the NHS.
Analysis: What are insurtechs doing in the face of the coronavirus pandemic – Part Three: International start-ups?
In light of the coronavirus pandemic, Post content director Jonathan Swift caught up with a number of insurtechs to find out what they are doing to reduce staff and client’s exposure to Covid-19, while keeping operations as business-as-usual as possible…
Analysis: What are insurtechs doing in the face of the coronavirus pandemic – Part One: UK-based start-ups
In light of the Coronavirus pandemic, Post content director Jonathan Swift caught up with a number of insurtechs to find out what they are doing to reduce staff and clients' exposure to Covid-19, while keeping operations as business-as-usual as possible…
Pukka will not be taking a stand at Biba 2020 or hosting its traditional party at the event but the decision was taken before the onset of the Covid-19 crisis, CEO Sam White told Post.
Analysis: What will the legacy of Covid 19 mean for the future of work as insurance staff migrate from the office to home?
Insurers might be closing their offices in the face of Covid 19, but they are quick to reassure everyone that it is business-as-usual. Jonathan Swift looks at what insurers are doing in the face of unprecedented upheaval and what the legacy might be when…
Insurtech start-up Collective Benefits has closed a £3.3m seed funding round involving Stride VC alongside existing investors Delin Ventures and Insurtech Gateway.
Admiral has been named a centre of excellence in wellbeing by the Great Place to Work Institute.
Following last month's Diversity and Inclusion in Insurance Awards we caught up with all the winners. Today we talk to Lisa Meigh, the director of HR & learning about Covea's win in the Staff Empowerment category.
Following last month's Diversity and Inclusion in Insurance Awards we caught up with all the winners. Today we feature The Mental Health Champion Lindsey Morgan, customer services contact centre leader, RSA.
Following last month's Diversity and Inclusion in Insurance Awards we caught up with all the winners. Today we feature The Mental Health Champion Debbie Mawer, director of people and culture at Claims Consortium Group
Following last month's Diversity and Inclusion in Insurance Awards we caught up with all the winners. Today we feature the Intersectionality Champion, Cura managing director Kathryn Knowles
The Department for Work and Pensions has awarded Axa UK disability confident leader status.
The Insurance Disability, Ability & Wellbeing Network will be officially launched next week to mark International Day of People With Disabilities.
Insurers need to ditch standard practices like target times in contact centres and avoid unnecessary bureaucracy if they are to meet the needs of vulnerable customers, according to Direct Line Group managing director of claims Jessie Burrows.