The Department for Work and Pensions has awarded Axa UK disability confident leader status.
The Insurance Disability, Ability & Wellbeing Network will be officially launched next week to mark International Day of People With Disabilities.
Insurers need to ditch standard practices like target times in contact centres and avoid unnecessary bureaucracy if they are to meet the needs of vulnerable customers, according to Direct Line Group managing director of claims Jessie Burrows.
There can be many distractions when driving a car but Jo McGowan, human resources director at First Central Insurance & Technology Group, asks what happens when these are inside your own head?
Three Peaks Challenge, cycling to Amsterdam and helping communities
Lloyd’s has today revealed six additional measures it will take to improve culture at the market, after a survey labelled “sobering” by its chairman Bruce Carnegie-Brown.
Lloyd’s CEO John Neal said he was “appalled” by Lloyd’s culture survey results, as the results show 8% of workers claim to have witnessed sexual harassment in the market in the last 12 months.
Questgates is rolling out mental health skills and awareness training for all its UK line managers.
One in four people experience poor mental health each year, writes Alex Perry, CEO of Bupa Insurance UK, arguing that with a quarter of customers affected by the issue it's important that addressing mental health is a priority for the whole insurance…
When starting out as HR director at Ageas, employees were extremely reluctant to admit they had symptoms of stress, anxiety or depression, writes Lyn Nicholls. Unfortunately, this denial resulted in what people like psychologist Professor Tanya Byron…
Most people in the industry would probably describe themselves as open-minded, abhorring any kind of discrimination and supportive of more diversity in the workplace. The enthusiasm for change from all quarters is testament to that
The insurance sector is one of the mainstays of the UK economy, contributing nearly £30bn and employing more than 300,000 people. Its sheer size and financial strength gives the industry the opportunity to do good for the people who rely on it
Insurance policies come with technical jargon and are "inaccessible" to dementia sufferers, says the Alzheimer’s Society Charity.
The Diversity & Inclusion in Insurance Awards will be held in November
This week, along with the rest of the team, I attended the British Insurance Brokers’ Association conference. I knew it would be an action-packed week - but nothing could prepare me for what was ahead.
Steve White, CEO of the British Insurance Brokers’ Association, used his conference address on Wednesday morning to highlight the need for brokers to attract young talent as the industry becomes more technologically sophisticated.
Having to make an insurance claim can be traumatic. During Mental Health Awareness Week, Jeremy Trott, head of claims operations at Allianz Insurance, explains as well as the pain of the loss, it can be deeply distressing to experience an event such as a…
Exclusive: A pair of loss adjusters have teamed up with a former Premier League football player to target insurers, brokers and suppliers with a well-being app.
Exclusive: Brokers are reluctant to discuss mental health issues in the workplace, research has shown.
I usually love the month of January. My birthday falls in this month as well as several other family birthdays and, while others are facing a dry January, I usually manage to have a good celebration.
Post revisited its popular Census research to find out how closely the sector reflects the society it serves. With so much focus on diversity, gender equality and inclusion, two new areas have been included in the census: sexual harassment and mental…
In years gone by no one spoke about mental health issues but now, as well as being aware of the issues, employers have moral responsibility to address it according to Steve White, CEO of the British Insurance Brokers' Association.
Insurance has progressed on diversity but stigma persists around mental health, writes Ailsa King, chief client officer, Marsh UK & Ireland, calling on the industry to create supportive workplaces.