mental health
BIA 2022: Winners Q&A with Park Home Assist Insurance Services
Park Home Assist Insurance Services’ Director, Steve Leech, spoke to Insurance Post about its two wins at the British Insurance Awards in the Personal Lines Broker and Customer Care categories.
Covéa’s Vicki Heslop on what the industry should be doing to show it cares about vulnerable customers
As the cost-of-living crisis takes it toll on consumers, Vicki Heslop, director of customer experience at Covéa Insurance, argues that the insurance industry must be able to signpost how they can help before a crisis point is reached.
Live Well by Zurich announces collaboration with Polar Electro to make healthy living easier
Live Well by Zurich and Polar Electro will work together to help customers of both companies gain access to services that will help them reach their wellbeing goals.
Introducing a 4-day week could improve talent retention
Freedom Services Group has rolled out a four-day week to 190 of its employees, with the expectation that the scheme could help attract and retain talent.
Shortlist for 2022 Insurance Post Claims and Fraud Awards revealed
The shortlist is now out for the 2022 Insurance Post Claims and Fraud Awards.
EY predicts motor NCR of 113.8% in 2022; Geo buys Lorega; Konsileo secures Series A funding; and ex-Fresh trio launch new broker
For the record: Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
British Insurance Awards 2022: Commercial Lines Broker of the Year: SME/Mid-Corporate - Verlingue
The judges have declared Verlingue as the commercial lines broker of the year for the SME/Mid-corporate category for its dedication in serving the market.
British Insurance Awards 2022: Commercial Lines Insurer of the Year - Allianz Commercial
Allianz Commercial’s win follows a market-beating Covid claims response, improvements to broker support, and a significant increase in combined operating ratio.
British Insurance Awards 2022: Customer Care Award - Park Home Assist Insurance Services
Park Home Assist impressed the judges with its thoughtful approach and genuine desire to understand and serve its elderly and vulnerable customer base.
British Insurance Awards 2022: Customer Experience Award - Zurich Insurance
The global insurer has overhauled its customer experience strategy to cut through the noise in a time of rapid customer and digital change. Zurich Insurance has made great strides in its customer service after identifying three crucial challenges –…
British Insurance Awards 2022: ESG: Diversity & Inclusion Initiative of the Year - R;pple supported by QBE
The judges were impressed by the range and quality of entries in the Diversity and Inclusion category in this year’s awards, but one initiative stood out in capturing the judges’ hearts and minds.
Partners&'s Phil Barton on navigating the working from home conundrum
Returning to the old way of working might still feel safe now we are living with the Covid-19 pandemic, but Partners& CEO Phil Barton asks if it is the answer for the insurance industry and its customers.
Ecclesiastical’s Saunders says keep up the momentum on mental wellbeing
With the UK economy potentially entering into recession, and concerns that the cost of living crisis could turn into a mental health crisis, Adrian Saunders, commercial director at Ecclesiastical, urges the market to keep mental wellbeing front of mind.
RSA becomes latest insurance company to back suicide prevention charity R;pple
RSA Insurance has donated £25,000 to R;pple, the suicide prevention charity behind an online interceptive tool designed to provide and support is to individuals conducting searches relating to self-harm or suicide.
LV provides helpline access for men in its repair garages
LV has launched an initiative to provide men with a safe space to talk about their problems at the garages within the LV repair network.
Aon's Sean Carney on supporting social mobility and creating a sense of belonging for colleagues
Insurance has a way to go to create workforces that truly reflect the breadth of society today, and the communities in which we operate. Sean Carney, partner and head of human capital solutions for the UK at Aon, explains why belonging is so important.
Editor's comment: We'll meet again
As this issue lands our thoughts will be turning to the British Insurance Brokers’ Association Conference and its return to a face-to-face event in its traditional home of Manchester.
My Other Life: Jordan De Saa, search and rescue volunteer
Movo Partnership’s Jordan Da Saa is on call 24/7 as part of a team that assists the Metropolitan Police search for vulnerable missing persons.
Zurich charitable foundation joins with Unicef to raise funds for youth mental health
The Z Zurich Foundation and Unicef have launched a campaign to raise funds for programmes to support the mental health and psychosocial well-being of young refugees who have fled the war in Ukraine.
Price walking ban pushes motor premiums up; Zurich opens branch; Handl acquires IPRS; Mason Owen MBO; and under 30s telematics sales rise
For the record: Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Bupa's Iain McMillan looks at how to attract and retain a happy workforce
In a white-hot labour market, Iain McMillan, director of distribution at Bupa UK Insurance, asks what is the key to maintaining talent retention and attraction, and managing an employee health and wellbeing strategy during a period of post-pandemic…
Revolut in Allianz tie-up; AUB confirms Tysers talks; QBE poses resilience challenge; and Rear’s SPAC Financials Acquisition Corp to raise £150m via listing
For the record: Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
ESG Exchange Q&A 2: How are insurers enabling their employees and partners to be green?
As part of our ESG Exchange fortnight, Post spoke to Ageas, Aviva, LV and Zurich to find out how insurers are thinking beyond their own firms and helping their employees, partners and their supply chain to adopt environmental, social and governance…
60 seconds with... Chris Dent, IFM Insurance Brokers
August National Golf Club and Shakespeare's Globe circa the early 1600s are both dream destinations for IFM Insurance Brokers account executive Chris Dent, but he wouldn't be caught dead anywhere wearing a roll neck jumper.