There continues to be change at the top of the UK's insurer board rooms. But instead of relying on the tried and tested recruitment strategies of the past, Consumer Intelligence's Ian Hughes suggests a more meaningful strategy to get the most out of your…
Exclusive: Debenhams should review its relationship with Arron Banks-owned Eldon Insurance, following fines over alleged data misuse by the company, campaigners say.
As insurance is embracing digital technologies, the most crucial skill it will need is empathy, explains Stephen Walker, director of claims, customer and operations at Covéa Insurance.
No woman should ever be made to feel uncomfortable in the insurance workplace because of the advances of a man.
Covéa Insurance’s commercial lines and high net worth director, Simon Cooter will step down next year.
Insurers and loss adjusters are using digital technologies to handle this autumn’s surge in subsidence claims but they are not forgetting the human touch is the best way to get to the root of the problem
Consumers might lie online to get cheaper quotes but insurers are using digital technology to detect potential fraud.
Ascending the Alps, relaunching rugby and seven marathons in seven days
As Swinton meets its match in Ardonagh, the insurance courtship game has continued to hit headlines.
With an increasing focus on CSR and technology, choosing partners that can align with an insurer's core values has arguably never been more important. Edward Murray looks at the factors supply chain managers now consider important when choosing the…
People who want to insure their home can’t always answer technical questions about their property. Insurers are calling on digital technologies to overhaul the whole application process
Scor’s leadership has been accused of “gross negligence” over its rejection of a takeover bid from Covéa.
Community Cup, defeating dementia, mental health plea and afternoon tea
There might be disagreement as to how large the gap is between the resources committed to combatting commercial fraud when compared to personal lines – underlined by the recent Post/Crif research. But, there is at least some consensus around a lack of…
Tough mudders, equal measures and Pride matters
Covéa has chosen to partner with blockchain platform Blocksure and will use it alongside its legacy systems.
Claims has not received as much attention as many front-end processes when it comes to investment, even though it is the moment of truth on which long-term policyholder loyalty can be built
Ghost broking is a growing threat and it is spreading to the commercial environment, Post held a roundtable with senior claims and fraud figures to discuss what the insurance industry should be doing about it
Covéa is changing its regional structure, leading to 11 redundancies.
Former Churchill and LV general insurance boss John O’Roarke took home the Achievement prize last night at the British Insurance Awards, where his new employer Aviva was among the big winners.
Insurers feel they need to adapt to the digital age but they don’t all agree on how to drive technological change. What culture should they nurture? Post invited a number of industry experts to discuss the challenges ahead
Cyber cover is entering personal lines and offering protection against online bullying. But is it really a place for insurers?
Mucky hacks, the Duchenne Dash and starring with stormtroopers
The terms commercial lines and digital aren't often spoken together - is the problem that the industry doesn't talk about it or is it really not happening in the market?