Clive Nicholls, UK & Ireland CEO at Crawford & Company, disagrees loss adjusting will soon be disrupted by the 'gig economy'. He argues the industry cannot rely on freelancers to carry out claims surveys in surge scenarios.
The Independent Loss Adjusters Association will launch a claims review service next Tuesday (10 May) in a move to help cut down on legal costs over disputed claims.
Nehemiah Neo explains how loss adjusters can help support the reputation of the industry by helping facilitate interim payments when disaster strikes.
Chris Hall, managing director at Questgates, reacts to Chris Sandilands' proposition of an Uber-style service for claims. In his view, freelancers cannot provide the level of expertise and consistency needed for loss adjusting.
Chris Sandilands argues that the loss adjusting process is perfectly suited to being disrupted by the 'gig economy', leading to benefits for insurers and policyholders alike. Perhaps most surprisingly, using freelancers for claims surveys could lead to…
He's a CEO with £24m burning a hole in his pocket but Charles Taylor boss David Marock isn't in a great hurry to spend it.
FCA SME claims review “sharpened” focus, but was not a major factor in industry response during 2015/16 floods
The insurance industry’s response to the winter flood in terms of SME commercial claims would have been hailed a success, even without the Financial Conduct Authority’s 2015 thematic review into this area.
Hammering down loss adjusters on fees proved a false economy for insurers as falling service standards merely wreaked more havoc on the industry’s reputation. But sense has prevailed and the two sectors are showing signs of a welcome reconciliation
Last year’s FCA thematic review found a gap between what SMEs expect of their insurers and the service they actually get. What can insurers do to make SMEs feel more valued?
The insurance premium tax rise and resulting £700m spend on flood defences could be "too little, too late" according to loss assessment firm Harris Balcombe.
Fourth quarter operating earnings in Crawford & Company's international segment dropped to $7.3m (£5.1m) in 2015 compared to the Q4 2014 result of $9.6m.
Charles Taylor CEO David Marock has heralded 2015 as a year of “strong growth” after the multi-faceted firm delivered a 31.6% increase in statutory profit before tax to £12.8m for 2015 (2014: £9.7m).
Until our workplace culture is aligned with the words we write on our corporate websites, we cannot call ourselves a contemporary profession.
Global loss adjuster McLarens has confirmed the appointment of two senior managers in Asia-Pacific.
Davies Group has launched Davies Casualty a new division incorporating all of the group's UK casualty operations, including Garwyn & Argent.
Emergency services are searching for three people after yesterday’s (23 February) partial collapse of the decommissioned Didcot A Power Station in south Oxfordshire.
Cunningham Lindsey has relaunched its in-house technical surveying services practice under the group's building consultancy brand name, Sergon.
Former Davies CEO Charles Crawford has joined Arthur J Gallagher International in the role of interim programme director to assist with the ongoing integration of businesses at the firm.
There may be less media interest in the floods but loss adjusters must manage expectations as the hard work has only just begun
Don't be fooled by the positive press, there is still scope to do a lot more to help claimants, particularly when there is a surge...
The Claims Club Asia has been renamed Claims Club Asia-Pacific in a new look for 2016.
Loss adjuster Cunningham Lindsey has appointed David Pigot as CEO for UK, international and major and complex loss operations, replacing Phil McNeilage who has spent a decade as UK CEO.
A new year and a new start; time to ring in the new; the new year is like a blank book and you have the pen to fill the pages – you probably heard all of these and more as Big Ben chimed in the New Year and you planned your resolutions.