Insurance lives in the Covid era – 12 months on from the first National Lockdown: Part Five

Life During Lockdown Five

On the 23 March 2020 as Covid-19 infection rates soared Prime Minster Boris Johnson told us to “stay at home” triggering the first National Lockdown. One year on Post spoke to a host of insurance workers - the loss adjusters, the HR boss and the IT boss - about their work and personal experiences of the last 12 months.

Angus Tucker The loss adjuster for whom a haircut became an obsession Angus Tucker, managing director, Lorega Solutions What was your reaction following the initial

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Air India crash claim could reach around £150m

The fatal crash of Air India flight AI171 on Thursday (12 June) is expected to cost the insurance industry more than $200m (£147.2m), more than the direct written premium for aviation in India, according to analysts GlobalData.

Diary of an Insurer: Aviva’s Katriona Cunningham

With teams based across Perth, Norwich, Sheffield, Belfast, and Maxim, near Glasgow, Katriona Cunningham, policy application fraud lead at Aviva, tends to travel a bit for work and also taxis her girls to gymnastics, tennis, and swimming.

Questions raised by insurers’ lopsided AI investments

Editor’s View: Artificial intelligence is reshaping the way insurers operate, but Emma Ann Hughes wonders if a lopsided focus on investing in point of sale at the expense of the claims experience could raise eyebrows at the regulator and erode policyholder faith in the industry.

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