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Loss adjusting

Intelligence: Procurement - making two-way partnerships work

Procurement in the 1980s and 1990s was all about who you knew. Tender processes then took over but today the market relies on a rolling review system to ensure customer service levels remain high and partners are delivering as they should on a day-to-day…

Blog: Fine art and specie fraud under Covid-19

Being alive to fraud is one of the cornerstones of investigating insurance claims and this is no different when it involves fine art and specie, writes Criterion fine art and specie claims specialist Sean Ball.

Blog: Claims work experience before and during lockdown

Two loss adjusters at Charles Taylor were offered part-time three-month secondments to work on Axa XL's claims team, one after the other. Both had expected to have a similar experience however, as lockdown loomed in March, one of the pair found…

Q&A: Andy Anderson and Glen Donaldson, Questgates

Recently appointed unit manager for Questgates’ new public transport claims division Andy Anderson and divisional director of specialist services Glen Donaldson, spoke to Post about plans, challenges in the industry and the Scottish train derailment near…

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