Loss adjusting
Interview: David Marock, Group CEO, Charles Taylor
He's a CEO with £24m burning a hole in his pocket but Charles Taylor boss David Marock isn't in a great hurry to spend it.
FCA SME claims review “sharpened” focus, but was not a major factor in industry response during 2015/16 floods
The insurance industry’s response to the winter flood in terms of SME commercial claims would have been hailed a success, even without the Financial Conduct Authority’s 2015 thematic review into this area.
The Claims Process: Together again
Hammering down loss adjusters on fees proved a false economy for insurers as falling service standards merely wreaked more havoc on the industry’s reputation. But sense has prevailed and the two sectors are showing signs of a welcome reconciliation
SMEs: All things unequal
Last year’s FCA thematic review found a gap between what SMEs expect of their insurers and the service they actually get. What can insurers do to make SMEs feel more valued?
Budget 2016: Flood defences spend 'too little, too late'
The insurance premium tax rise and resulting £700m spend on flood defences could be "too little, too late" according to loss assessment firm Harris Balcombe.
Crawford international division reports reduced earnings amid ‘headwinds'
Fourth quarter operating earnings in Crawford & Company's international segment dropped to $7.3m (£5.1m) in 2015 compared to the Q4 2014 result of $9.6m.
Profits and revenues up at Charles Taylor in 2015
Charles Taylor CEO David Marock has heralded 2015 as a year of “strong growth” after the multi-faceted firm delivered a 31.6% increase in statutory profit before tax to £12.8m for 2015 (2014: £9.7m).
Blog: Diversity and inclusivity: it’s ‘cards on the table’ time
Until our workplace culture is aligned with the words we write on our corporate websites, we cannot call ourselves a contemporary profession.
Panes begins McLarens' Asia-Pacific leadership role
Global loss adjuster McLarens has confirmed the appointment of two senior managers in Asia-Pacific.
Davies launches new-look UK casualty division
Davies Group has launched Davies Casualty a new division incorporating all of the group's UK casualty operations, including Garwyn & Argent.
Three still missing after Didcot Power Station collapse
Emergency services are searching for three people after yesterday’s (23 February) partial collapse of the decommissioned Didcot A Power Station in south Oxfordshire.
Cunningham Lindsey relaunches in-house surveying practice
Cunningham Lindsey has relaunched its in-house technical surveying services practice under the group's building consultancy brand name, Sergon.
Charles Crawford joins Gallagher to help with integration project
Former Davies CEO Charles Crawford has joined Arthur J Gallagher International in the role of interim programme director to assist with the ongoing integration of businesses at the firm.
Blog: Flood claimants must prepare for the long haul
There may be less media interest in the floods but loss adjusters must manage expectations as the hard work has only just begun
Blog: Davies Group - insurance industry could still do better on floods
Don't be fooled by the positive press, there is still scope to do a lot more to help claimants, particularly when there is a surge...
Claims Club Asia rebrands as Claims Club Asia-Pacific
The Claims Club Asia has been renamed Claims Club Asia-Pacific in a new look for 2016.
McNeilage to step aside as Cunningham Lindsey UK CEO
Loss adjuster Cunningham Lindsey has appointed David Pigot as CEO for UK, international and major and complex loss operations, replacing Phil McNeilage who has spent a decade as UK CEO.
Editor's Comment: Writing a new chapter
A new year and a new start; time to ring in the new; the new year is like a blank book and you have the pen to fill the pages – you probably heard all of these and more as Big Ben chimed in the New Year and you planned your resolutions.
Crawford opens Carlisle office to support flood victims
Loss adjuster Crawford & Company has opened an office in Carlisle in Cumbria to support community members impacted by recent flooding.
Panes to join McLarens from Crawford
Chris Panes, formerly CEO of Asia for Crawford, is leaving the loss adjuster to join rival McLarens in February.
Storms' insured loss estimate increases to £1.4bn
Latest estimates from accounting firm PWC suggest insured losses from storms Desmond, Eva and Frank, which battered the UK in December 2015, could reach £1.4bn as Prime Minister David Cameron yesterday (3 January) pledged £40m to repair and improve flood…
Penny Black's New Year 2016
As the insurance industry rings in the New Year, Penny Black asked commentators how they like to celebrate and what resolutions they will be making for 2016.
More rainfall predicted as Cunningham Lindsey calls in international team to help cope with Storm Eva claims
A team of specialist property adjusters, from Cunningham Lindsey's overseas offices in Canada, New Zealand, Australia and South Africa, will be arriving in the UK from 5 January 2016 to boost the firm's expert technical resources.