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Briefing: BI claims portals a savvy loss adjuster initiative – but policyholders feel they are stuck ironing out kinks

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Loss adjusters have created portals to deal with a deluge of business interruption claims, but some under pressure policyholders are struggling to get to grips with their requirements – can the industry do more to help?

With the BI court case initially threatening a wave of up to 370,000 claims it is no surprise that loss adjusters turned to technology for a solution.

For an industry not historically famed for its

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