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AI that could hit insurers with wave of court cases wins backing

Claims

Artificial intelligence-driven claims technology capable of causing a surge in court-bound insurance disputes has won the financial backing of a law firm backing and is now being piloted with a major loss assessor, Insurance Post can exclusively reveal.

The system created by Stephen Kavanagh, who developed business systems for the Financial Times, ABN Amro and RBS in the past, with the help of Claire Massey, founder of the Claim Guardians group, uses

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Tesco Law and the insurer legal services revolution that never was

Content Director's View: More than a decade ago many insurers could not wait to seize the opportunities afforded by a change in the law that allowed them to set up their own legal services arms. Jonathan Swift reflects on what happened next - and the prospect of a one-stop-shop claims provider in the future.

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