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AI that could hit insurers with wave of court cases wins backing

Claims

Artificial intelligence-driven claims technology capable of causing a surge in court-bound insurance disputes has won the financial backing of a law firm backing and is now being piloted with a major loss assessor, Insurance Post can exclusively reveal.

The system created by Stephen Kavanagh, who developed business systems for the Financial Times, ABN Amro and RBS in the past, with the help of Claire Massey, founder of the Claim Guardians group, uses

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Diary of an Insurer: Arch’s Adam Waterstreet

Adam Waterstreet, claims relationship manager for Arch Insurance’s UK regional division, balances homeworking with time spent in the Birmingham office and on the road visiting colleagues, brokers, and attending industry events.

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