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Tesco Law and the insurer legal services revolution that never was

Jonathan Swift

Content Director's View: More than a decade ago many insurers could not wait to seize the opportunities afforded by a change in the law that allowed them to set up their own legal services arms. Jonathan Swift reflects on what happened next - and the prospect of a one-stop-shop claims provider in the future.

The news that Crawford & Company is in talks with law firm HF to sell its legal services arm got me very nostalgic for the early to mid-2010s when “Tesco Law” was very much a buzzword.

Put simply the

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