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Emma Ann Hughes

Questions raised by insurers’ lopsided AI investments

Editor’s View: Artificial intelligence is reshaping the way insurers operate, but Emma Ann Hughes wonders if a lopsided focus on investing in point of sale at the expense of the claims experience could raise eyebrows at the regulator and erode policyholder faith in the industry.

Keep on trucking with HGV insurance

With heavy goods vehicles representing less than 3% of vehicles on Europe’s roads yet accounting for nearly 15% of all road fatalities, Rachel Gordon examines how new standards and data are shaping fleet insurers approach to products, services, and risk management.

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The Insurance Post Power List 2025 is available now

We reveal today’s movers and shakers in the industry by measuring their influence and impact on the market.

What’s included?

  • A list of insurance’s biggest players today
  • Insurance Post Podcast: Listen and find out what it takes to climb to the top of the insurance market
  • Ones to watch: The players with growing influence who look set to feature in future rankings

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