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Sollers suggests AI-agnosticism is up as firms strive for savings
Sollers Consulting’s Jakub Wróblewski and Michał Litwiński say the industry will adopt an agnostic, cost-effective approach to the technology as concerns with tokenisation become more well-known.
Q&A: Helen Broadbent, Konsileo
Helen Broadbent, head of insurer strategy at Konsileo, shares how technology, influence and stronger insurer relationships can support the broker’s next phase of growth.
Why specialist expertise matters in a commoditised insurance market
View from the Top: Richard Coleman, UK general insurance managing director at Ecclesiastical Insurance, reflects on what should stay the same in insurance even as the market softens and artificial intelligence transforms how the industry operates.
Throwback Thursday: Broker pay threat & motor premiums hike
Insurance Post’s Throwback Thursday steps back in time to August 1971 to remind you what was going on this week in insurance history when lawyers met to discuss whether entering the European Economic Community could reduce broker pay and motorists moaned about premiums.
BIA 2026 winner Q&A: QBE’s UK executive director Chris Wallace
QBE’s Chris Wallace explains what it means to be crowned General Insurer of the Year at the British Insurance Awards, sharing insights into claims transformation, developing solutions for emerging risks and the importance of keeping clients and brokers in the feedback loop.
Proactive AI can assist vulnerable customers, says IPI’s Farley
Personalised and proactive AI can help vulnerable customers while freeing up capacity, says IPI AI strategist Craig Farley, who believes insurers need to start linking their data systems together to help key individuals.
Is a gen AI-enabled fraud tsunami heading for multiple business lines?
Amid an escalation of artificial intelligence-enabled fraudulent claims in the home and motor lines, Marcel Le Gouais explores how insurers are ramping up detection measures and collaborating with police to aid fraudster convictions.
Time:To – Ex-Allianz Hobbs on why brokers should be risk advisers
How brokers can use technology to become intimate with customers before they meet them face-to-face is revealed by Nick Hobbs, former chief distribution officer of Allianz, in the latest Insurance Post Time:To video.
Pet insurance must stop pricing averages and focus on health
Artificial intelligence, augmented data and preventative care models could help insurers move beyond commoditised underwriting, sell more policies and give consumers fairer premiums, according to Kesh Thukaram, co-founder of Best Insurance and excitare.ai.d give consumers fairer premiums
Has broker Bennetts set a record with seven owners since 2000?
Content Director’s View: Private equity, consolidators, insurers seeking diversification ... these have all contributed to a boom in M&A and investment in the UK insurance sector since 2000. Jonathan Swift looks at which businesses have – as a result – changed hands the most since the turn of the century.
Editor’s Choice
Specialist repair shortages reshape complex claims
Tim Evershed examines how skills shortages, material constraints and rising demand are forcing insurers and loss adjusters to rethink how they manage complex, specialist property repairs.
Insurance Post Census 2026: Have your say
Insurance Post’s Census is back, and we need your help to achieve a snapshot of the make-up of the industry in 2026.
Best Insurance Employers to work for in 2026 revealed
QBE and Equipsme are the UK’s best large and small to medium-sized insurance respectively to work for respectively, according to Insurance Post’s Best Insurance Employers survey.
How do you solve a problem like SME under-insurance?
From property and business interruption to cyber and terrorism risks, David Worsfold explores how insurers and brokers are battling to close a widening protection gap among Britain’s small businesses.
Insurance matrix
Energy leaders say insurance is ‘essential’ to their business
Energy business leaders view insurance as essential to their business and reckon insurers’ importance will grow, according to new data gathered by Reuters Insights and Axa XL.
Parametric benefits gain traction in travel insurance
A growing number of providers are introducing automatic flight and baggage delay payments as demand for faster claims solutions increases, according to Anna-Marie Duthie, insight consultant for general insurance at Defaqto.
Home insurers with the most satisfied customers revealed
Customer trust and satisfaction in home insurance is improving, but Fairer Finance’s latest consumer survey shows claims handling remains weak and vulnerable customers continue to face the poorest outcomes.
Insurance industry’s most powerful leaders revealed
Insurance Post’s Power List cuts through the noise to reveal who really moved markets, shifted outcomes and shaped the UK general insurance sector over the last 12 months.
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BIA 2026 winner Q&A: QBE’s UK executive director Chris Wallace
Telephony channels: are insurers missing fraud signals?
The hidden role of telephony channels in insurance fraud
Video Q&A: Smartnumbers’ Tim Burton on ghost broking, synthetic IDs and the growing threat of AI in fraud
Making AI work in insurance
What practical AI adoption looks like for insurers
Instant claims: making straight-through processing a reality
Roundtable: Can commercial insurers crack the fraud conundrum?
Will Excel survive the insurance pricing revolution?
