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Big Interview: Mark Till, Unum
Mark Till, CEO of Unum UK, shares how financial hardship in childhood made him want to take on his current job and what caused a significant uptick in uptake of the insurer’s products.
Spotlight: Unstable and rising claims drive insurer automation
As inflation, fraud and extreme weather push up claims’ volumes and costs, insurers are turning to automation and AI to manage demand, improve service and stay competitive, writes Chris Marshall.
Reform UK’s rise: A political risk insurers can’t ignore
With Reform reshaping debate on regulation, climate, and capital, Andrew Brown, partner at communications consultancy Apella Advisors, argues the insurance sector must engage early with the party's policies.
Two thirds of insurers optimistic over UK economy
Two thirds (67%) of insurers are optimistic about the state of the UK economy over the next five years, a survey by Lloyds Bank has revealed.
Editor’s Choice
Liverpool’s insurance sector is still alive and kicking
As the Airmic conference lands in Liverpool, Insurance Post’s Harry Curtis takes a look at the city’s storied insurance past as well as how the industry is still quietly thriving on Merseyside.
Can insurers harness the power of Generative AI?
Generative artificial intelligence has the market buzzing around its huge potential for business growth, but at this early stage, Rachel Gordon warns many factors need careful consideration.
Navigating record claims in the generative AI era
As generative artificial intelligence reshapes the insurance landscape, industry experts joined the Insurance Post podcast to share how the sector is adapting to record claims volumes and shifting customer expectations.
Diversity and Inclusion in Insurance Awards open for entries
Entries are now open for Insurance Post’s Diversity and Inclusion in Insurance Awards 2025.
Insurance matrix
Rising water excess fuels distrust in home insurers
Peter Roper, head of research at Fairer Finance, argues home insurers need to do more to help customers understand the cover they are purchasing to increase satisfaction in the sector's products and services.
Three ways insurers can better assess the risk of weight loss jabs
Swiss Re has made three recommendations on how insurers can leverage the results of behavioural science experiments to better assess risk and support policyholders using weight loss jabs to reduce their waistlines.
What it takes to scale generative AI in insurance revealed
While insurance executives expect generative artificial intelligence investment to continue to increase, a survey by Accenture shows that spending has yet to translate into scaled deployment.
Insurance industry’s most powerful players revealed
Making multi-billion-pound takeover bids for rivals and challenging political posturing is what it took to secure the top spots on Insurance Post’s 2025 Power List.
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