Insurtech
Automation vs tradition: What’s really slowing down insurers?
How is automation affecting the modern insurance world? In this video, Mark Baker, Insurance Account Manager, breaks down AutoRek's 2026 Insurance survey report and highlights the forces driving a disconnect between the industry's desire for automation and the reality of operational challenges.
ChatGPT will reshape UK insurance faster than expected
Editor’s View: Aviva launching a ChatGPT insurance app plus data showing how consumers are already using the technology to purchase policies convinces Emma Ann Hughes the insurance industry is underestimating a significant distribution shift.
Driving accuracy and efficiency in healthcare data reconciliation
A major US healthcare insurer struggled with complex high volume reconciliation. This case study shows how an automated data control platform can ingest and enrich AR and POS data, delivering accurate automated matching and solving complex data…
Insurance operations & financial transformation 2026
Expanding data complexity, inconsistent AI integration, and growing settlement delays are placing unprecedented strain on insurance finance and operations teams. This report sheds light on three defining mega-trends that are shifting the insurance…
AI embedding across customer journey will define winners
The insurance industry’s future winners will be providers that deploy artificial intelligence effectively across the entire customer journey to drive repeat business, according to Philippe Knepfler, chief innovation officer at Covéa Affinity.
ChatGPT ‘sci-fi’ fears dismissed by Confused’s CTO
Timothy Kimball, chief technology officer of Confused.com, has pushed back at suggestions artificial intelligence will undermine price comparison websites, arguing the technology is an opportunity rather than a threat.
Aviva to launch first UK ChatGPT insurance app
Aviva is set to be the first major UK insurer to launch an app on ChatGPT, Insurance Post can exclusively reveal.
Streamlining premium collections for a global insurance firm
A prominent global insurance provider sought to streamline credit control premium collection and accounts receivable operations. This case study highlights how the global insurer leveraged AutoRek’s intelligent data acquisition functionality solution to…
ESG scoring and SME insurance in 2026: From compliance to competitive advantage
As 2026 unfolds, ESG is becoming embedded in regulation, underwriting strategy and competitive positioning. This content highlights why embedding robust SME ESG scoring into risk profiles is becoming central to accurately pricing risk and creating…
Zurich’s Nicholson says tech must enable empathy in claims
Insurers need to strike the right balance between digital efficiency and human empathy in claims handling, according to James Nicholson, chief claims officer of Zurich UK.
ChatGPT delivers fourfold conversion uplift for insurer
Traffic generated through ChatGPT is converting at four times the rate of traditional search engines, signalling a major shift in how customers buy insurance, according to Juan Garcia, co-founder and co-CEO of Tuio.
ManyPets CEO warns pet insurance is at inflection point
Luisa Barile, group CEO of ManyPets, has warned pet insurance is at an inflexion point when it comes to profitability, meeting customer expectations and artificial intelligence changing how policies are purchased.
Reducing operational risk: Why Royal London adopted AutoRek for reconciliations
Royal London faced pressure from an end‑of‑life reconciliation tool and manual balance sheet controls. This case study shows how a scalable, market‑led platform automated controls and reconciliations to remove bottlenecks and support growth.
Zego reduces costs by 20% with rewards
Zego has seen a 20% reduction in its cost of service as a result of rolling out rewards for safer drivers.
Applied CEO outlines UK exit and future growth plans
Applied Europe’s CEO Tom Needs recalls why the business pulled back from UK, is going great guns in Ireland and how RiskHandler, Ratings Hub plus AI mean it still has a bright future.
Lloyd’s confirms pulling the plug on Blueprint Two
Lloyd’s has today (19 March) confirmed it has decided to “sunset” Blueprint Two.
Allianz transformation boss admits AI scaling difficulties
Allianz UK chief transformation officer Jason Howes has stressed the difficulty in delivering artificial intelligence solutions at scale.
Howden, the global insurance intermediary group cuts reconciliation time by 50%
Howden, a global insurance intermediary, struggled with manual, spreadsheet‑based IBA processes and reconciling large volumes of multi‑format data. This case study shows how automation cut processing time by 50%, achieved a 76% match rate and improved…
City Minister stresses need for regulation to aid insurtechs
Lucy Rigby KC MP, Economic Secretary to the Treasury of the United Kingdom, stressed the need for “proportionate” regulation to support insurtechs and maintain the UK’s leading position as an insurance hub.
Adiona founder and CEO Paul Harvey passes away
Paul Harvey, founder and CEO of motor insurance insurtech Adiona, has passed away.
Webinar: How to boost underwriting efficiency & profitability with loss control data
In a competitive insurance market, delivering speed, accuracy and value is critical. With many insurers plagued with incomplete policyholder risk evaluation the stakes are high. This webinar highlights how insurers can leverage loss control data to boost…