Insurtech
Five insurtech capabilities the c-suite is discussing
The insurance industry is ripe for disruption if it doesn’t address the challenge of core modernisation, especially now with AI, which can be an accelerator or threat. This blog highlights five insurtech capabilities that insurance CEOs and CIOs are…
Outcome-seeking AI: Insurance’s next platform evolution
Once AI agents are trained across underwriting, claims, policy administration, and customer engagement, something fundamentally new becomes possible. This blog sheds light on why the emergence of outcome-seeking AI marks the beginning of a new phase in…
Building insurance software that endures
Tobias Bergmann, founder and CEO of tigerlab has spent more than 18 years building core insurance platforms for insurers, MGAs and brokers. This blog reflects upon what time has taught Bergmann about the technology that holds up over the long term and…
British Insurance Technology Awards 2026 shortlist revealed
Today we can reveal the shortlist for the 2026 British Insurance Technology Awards.
FCA’s Reynolds reveals how watchdog wants insurers to use AI
The Financial Conduct Authority has reiterated its support for artificial intelligence adoption in insurance, with interim insurance director Graeme Reynolds urging firms to innovate while ensuring consumer protections remain at the forefront.
The 2026 UK MGA excellence guide
The UK Managing General Agent (MGA) sector has entered a period of unprecedented operational friction. This guide dissects the five strategic technology and workflow pillars required to build a resilient, high-velocity MGA distribution engine capable of…
Penny Black’s Social Diary: CII lounge with a legacy
Penny Black has been out and about again, notebook in one hand and canapé in the other, keeping a keen eye on the insurance industry’s more whimsical moments.
ThingCo co-founder re-emerges at Lloyd’s Lab insurtech
ThingCo co-founder Jonathon Valentine left the telematics provider in March and has now been appointed as the new group chief technology officer for the insurtech SAMP Risk.
At ITC Barcelona, the biggest AI question was about brokers
Technology has changed almost every role in insurance but not equally. At ITC Barcelona, Holm Schimanski, tigerlab’s partner and chief AI officer, shared lessons from a live, multi-country broker management system rollout. This blog highlights the key…
Pricing transformation in insurance
Insurance pricing is under pressure to evolve, yet many insurers continue to rely heavily on outdated approaches. Drawing on exclusive survey findings and insight from decision-makers at leading insurers, this report explores the practical realities of…
Big Interview: Ryan Gill, Bspoke
Ryan Gill, CEO of Bspoke, talks to Insurance Post about life post-acquisition, the firm's ambitious growth plans, and status of the MGA market.
The case for building insurance platforms that actually understand insurance
Many insurance CEOs are seeing lots of AI in their board decks, but very little of it is showing up in the business. This blog highlights why the step from AI on slides to AI in production is primarily a human one and what the future holds for the next…
CMA reforms: A turning point for transparency, trust and growth in pet insurance
The UK pet insurance market is facing growing pressure from both consumers and regulators, with the CMA introducing major reforms aimed at improving fairness for pet owners. This report highlights the implications for insurers and the opportunities to…
The architecture of scale: Why AI pilots fail in insurance
95% of enterprise generative AI pilots deliver no measurable P&L impact. The tools are not the problem - the foundation underneath them is. This blog highlights how MGAs and brokers can get AI ready by fundamentally changing how they handle data.
The integration problem: How disconnected broker systems are killing productivity
Insurance brokers didn't enter the industry to spend their days copy-pasting between portals. This blog highlights why many brokers are drowning in manual work and how existing technologies can be leveraged to integrate live system client data in one…
Cytora CEO says Zurich proves agentic AI is beyond pilots
Cytora CEO Richard Hartley has claimed the firm’s recent deployment with Zurich proves agentic artificial intelligence has moved beyond experimentation to being implemented at scale.
Beyond the AI pilot: Scaling data for insurance growth
The insurance sector is drowning in data, but few capitalise on it. In this video, Tony Shek, insurance sales lead, AutoRek and Dorota Zimnoch, global industry strategist, Microsoft reveal how top insurers smash legacy silos, embed automation, and scale…
What brokers need from a broker management system in 2026
Despite the rise of insurtech, many established brokerages continue to use legacy systems or adopt new tools without properly integrating them. This blog sheds light on the specific challenges a Broker Management System needs to solve in 2026 and why the…
How a platform approach drives autonomous insurance outcomes
The move towards agentic AI platform architecture represents one of the most important structural shifts across the insurance industry in decades. This blog sheds light on how a platform approach drives autonomous insurance outcomes across underwriting,…
Convex’s new syndicate; Gallagher x FloodFlash; Aon’s commercial CEO
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Penny Black’s Social Diary: Markerstudy’s green fingers
Penny Black is back, sharing the tittle-tattle she overheard at insurance industry events, reviewing the quality of buffets at conferences and giving a thumbs up – or down – to the sector’s social media posts.
The hidden cost of less advanced reconciliation software
Why “buy cheap, buy twice” is an unfortunate reality in financial services. When it comes to reconciliation software, the upfront price is rarely the true cost. This blog highlights the hidden costs of less advanced reconciliation software.
Roundtable: Can commercial insurers crack the fraud conundrum?
A recent Insurance Post roundtable, held in association with Synectics Solutions, explored whether the sector can overcome historic barriers to improve collaboration and unlock the power of data sharing in the fight against fraud. This content provides a…
How ChatGPT is shaking up general insurance
An update on the launch of Aviva’s ChatGPT-powered insurance app and a call to action from WaniWani, which built the world's first, feature in the latest Insurance Post Podcast.