Winners of the Insurance Post Claims and Fraud Awards 2026 revealed
Aviva, Bamboo Connect, DWF Law and DAC Beachcroft were all multiple winners at the Insurance Post Claims and Fraud Awards held last night (1 October) at The Brewery in London.
In front of hundreds of guests, host and comedian Naomi Cooper revealed that the Association of British Insurers’ Mark Allen and QuestGates’ Chris Hall, pictured, had won the Achievement Awards for Fraud and Claims respectively.
Other companies to receive praise with an award win and a highly commended accolade included Axa, Charles Taylor, NFU Mutual, QBE and Zurich Insurance
Full List of Winners
Claims Collaboration of the Year
- Axa Insurance with Copart – Highly Commended
- DAC Beachcroft CSG and The AA – Winner
- DWF Law
- Enterprise Rent-a-Car and Verisk
- ExamWorks UK, ExamWorks Investigation Services, Enable Therapy Services and Shepherds Friendly
- Hiscox and Kennedys Law - Pre litigation fraud identification project
- Wakam and HF
Claims Innovation of the Year – Insurer
- Axa Insurance
- Direct Commercial
- MS Amlin – Winner
- QBE
- Zurich Insurance
Claims Innovation of the Year – Outsourced Partner
- DWF Law – Winner
- HighFive
- National Claims
Claims Rising Star Award
- Hollie Gabbott, QBE
- Lewis Grierson, DWF Law
- Sophie Howe, QBE
- Luke Smethurst, Direct Commercial – Winner
Combatting Fraud - Collaboration of the Year
- Allied Universal Compliance and Investigations and Aviva
- Animal Friends Insurance, Insurance Fraud Bureau and IFED – Highly Commended
- Axa Insurance with Keoghs – Winner
- Bupa - Health Insurance Fraud Networking and Sharing Event
- Catalina Re and Weightmans LLP – NIHL Claim Validation
- DWF Law
- Hastings Direct and HF
- Zurich Municipal and DAC Beachcroft CSG
Combatting Fraud – Technology Innovation of the Year
- Clyde & Co – Counter Fraud Team
- DWF Law – Highly Commended
- Hastings Direct and Shift Technology
- Lloyds Banking Group General Insurance
- NFU Mutual and FRISS (Trust Automation)
- One Call Insurance – Fraud Lens
- Zurich Insurance – Winner
Counter Fraud Team of the Year award
- Axa Insurance
- Hiscox Group, Special Investigations team (UK)
- NFU Mutual Claims Validation team
- One Call Insurance – Application Fraud team - Winner
- Zurich Insurance – Highly Commended
The Customer Care Award
- Axa Insurance
- Kingsbridge Recruitment
- NFU Mutual (Specialist Claims)
- QBE
- RGI Solutions – Winner
ESG: Sustainable Claims Initiative of the Year
- Bamboo Connect – Winner
- Europcar Insurance Vehicle Replacement
Fraud Intelligence Team of the Year
- Clyde & Co – Counter Fraud team – Winner
- DWF Law
- Weightmans LLP Intelligence team
- Zurich Insurance – Intelligence team
Fraud Investigation of the Year
- Aviva and Charles Taylor Assistance – Winner
- Clyde & Co – Counter Fraud team
- Motor Insurers’ Bureau and Keoghs
- NFU Mutual – Underwriting Fraud team
- NFU Mutual – Faked Vehicle Theft Investigation
- QBE and DWF – Highly Commended
Fraud Investigation Team of the Year – Independent
- Charles Taylor – Highly Commended
- Clyde & Co – Counter Fraud team
- DAC Beachcroft CSG – Intelligence team – Winner
- DWF Law
- Kennedys Law
- Keoghs Northern Ireland
Fraud Rising Star Award
- Georgina Cuthbert-Chattaway, Animal Friends
- Tom Durnian, NFU Mutual – Highly Commended
- Amy Higgins, MPL Claims – Winner
- Charlie Moore, DWF Law
Insurance Claims Manager of the Year
- Chris Caren, Many Pets – Winner
- Nigel Fryer, NFU Mutual
- Lynette Grocott, Zurich Insurance
- Scott Jacobs, QBE – Highly Commended
Insurance Claims Team of the Year Award
- Arch Insurance – Highly Commended
- Axa Insurance – Casualty Claims
- Direct Commercial
- Direct Line Group Credit Hire Operation
- Many Pets
- Markel UK
- NFU Mutual – Large Loss and Rehabilitation team – Winner
- Zurich Insurance – Motor Claims team
Insurance Legal Team of the Year
- DWF Law – Winner
- Markel Law
Technology Partner of the Year Award
- Acini
- Bamboo Connect – Winner
- FraudOps
- RDT
Training and Professional Development Award
- AIG
- QBE – Winner
- Zurich Insurance
Unsung Hero of the Year Award
- Emma Holland, Aviva – Winner
- Caroline Layden, Zurich Insurance
- Ryan Lysaght, DWF Law – Highly Commended
- James Morris, Kingsbridge Recruitment
- Samantha Rowson, DAC Beachcroft CSG
- Kieley Smith, NFU Mutual
- Jo Whittle, Allied Universal Compliance and Investigations
Fraud Achievement Award
- Mark Allen, assistant director, head of fraud and financial crime at the Association of British Insurers
Claims Achievement Award
- Chris Hall, group executive chairman of QuestGates
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