Automation
PIB to cool down on M&A as it confirms AI job cuts
PIB Group is taking a more cautious approach to M&A after completing a record 31 deals in 2025, deputy CEO Ryan Brown has told Insurance Post.
Is the talent challenge in loss adjusting perception or reality?
Trade Voice: John Bissell, executive director of the Chartered Institute of Loss Adjusters, on why the industry’s talent troubles are not insurmountable.
ERS partners with autonomous vehicle firm Oxa
Lloyd’s motor insurer ERS has announced a deal to underwrite motor insurance risks for Oxa, a specialist in autonomous vehicle technology.
ManyPets CEO warns pet insurance is at inflection point
Luisa Barile, group CEO of ManyPets, has warned pet insurance is at an inflexion point when it comes to profitability, meeting customer expectations and artificial intelligence changing how policies are purchased.
How AI can help build the insurance workforce of the future
View from the Top: Amanda Vaughan, chief people officer at Axa UK & Ireland, outlines how UK labour market challenges are fuelling demand for new capabilities from the insurance workforce.
Webinar: Watch Blink, Collinson and Visa discuss the reality of instant claims
The insurance sector is still weighed down by inefficiencies and fragmented processes when it comes to claims servicing and settlement.
Insurer CEOs bet big on AI and M&A for growth
Insurance chief executives have artificial intelligence, dealmaking and ESG strategy at the heart of their growth plans for this year, according to KPMG.
Diary of an Insurer: Geo Underwriting’s Kate Bush
Kate Bush, trading director at Geo Underwriting, is setting the digital agenda, drinking Yorkshire tea, catching up on how the lambing season is going and returning boats to water.
Women in tech: visibility drives equality in insurance
Showing up, mentoring and amplifying voices helps create inclusive workplaces where women can thrive in Stem roles in insurance, according to Aishling Meyler, assistant vice president of technology at LexisNexis Risk Solutions.
Allianz CEO outlines strategy to manage expenses
Despite volumes remaining fairly stable in 2025, Allianz UK CEO Colm Holmes has outlined how the insurer managed to increase profitability by 30%, including the 650 redundancies it made last year.
Insurers' greatest IT headaches revealed
Delays in data updates (75%) and inflexible screening tools (80%) are the insurance sector’s most acute challenges, a London Stock Exchange Group Risk Intelligence survey of compliance professionals has revealed.
Diary of an Insurer: CFC's Chris Mullan
Chris Mullan, head of data and artificial intelligence at CFC, juggles deeply technical work, product delivery and the fast-moving realities of AI adoption with life as a father of five, rifle shooting and South Downs walks.
Is the profit window closing for insurance legal services?
Amid rapid regulation and technological change, deputy editor Scott McGee reviews the current state of the insurance legal sector, where the market is heading, and what firms must do to stay competitive and post a profit.
Axa builds more than 60 agentic AI tools
Axa Group is currently working on more than 60 agentic artificial intelligence use cases, according to group chief data, AI and innovation officer Andreas Schertzinger.
Is pet insurance pulling on the leash or coming to heel?
Almost six years on from the Covid-19 pandemic, Scott McGee examines how the pet insurance sector has adjusted, how premiums have evolved, why new entrants are arriving, and where the market could be heading.
Diary of an Insurer: ManyPets’ Pierre du Toit
From pre-dawn toddler wake-up calls to board prep, model diagnostics and late-night electric-cello sessions, Pierre du Toit, chief data officer at ManyPets, offers an honest, energetic snapshot of balancing data leadership with real life.
Agentic AI vision fails to match reality for two-thirds of insurance firms
Two-thirds (65%) of insurance companies admit there is a gap between their agentic artificial intelligence vision and the current reality, according to research by automation platform Camunda.
Four biggest challenges facing insurers in 2026 revealed
Insurance Post reveals the four main challenges general insurers face in 2026 and the solutions experts from EY, the International Underwriting Association, AM Best, Moody’s, S&P, KPMG, Pathlight Associates and Sicsic Advisory say will matter most in the…
MGA Forecast of 2026
Entering 2026, MGA chiefs feel the sector is in a strong yet testing position buoyed by technology, specialism and capacity support, but facing a softening market that will reward those combining underwriting discipline, data-driven innovation and…
Claims and Legal Forecast of 2026
The claims and legal sectors stand on the cusp of transformation as we hurtle towards 2026, facing policy reform, accelerating innovation and rising customer expectations in the year ahead.
Insurtech forecast for 2026
Insurtech sector leaders expect to stand stronger, smarter and more pragmatic than ever in 2026 by shifting from experimentation to execution, embedding artificial intelligence at scale, strengthening data foundations and proving their value through real…