Automation
Duck Creek bets on AI and Lloyd’s to drive UK expansion
As Lloyd’s looks beyond Blueprint Two, Duck Creek is positioning itself to become a leading technology provider to the London Market, backed by new artificial intelligence capabilities and a push for market certification.
TimeTo: Reflect on the 2026 Biba Conference
Content Director’s View: This week a swathe of the UK general insurance sector decamped to Manchester for the annual British Insurance Brokers’ Association conference. Jonathan Swift reflects on some of the themes and talking points of the 2026 iteration.
FM targets broader scope of clients with new product
FM Insurance Company has launched its FM Essential product in the UK, targeting manufacturers looking to increase their risk resilience.
Davies targets injury claims delays with AI upgrade
Davies has upgraded its personal injury claims management platform with new artificial intelligence capabilities designed to automate valuation processes and reduce handling times.
Avantia scales AI ambition after record 2025 results
Avantia Group is stepping up its push towards an agentic artificial intelligence operating model after posting record 2025 results, Insurance Post can reveal.
Axa’s Keane on how motor insurance is evolving for a new era
Andy Keane, technical head of commercial motor at Axa Insurance UK, explains how providers are adapting to electric vehicles, digital innovation and regulatory change to deliver more sustainable and customer-focused outcomes.
PIB to cool down on M&A as it confirms AI job cuts
PIB Group is taking a more cautious approach to M&A after completing a record 31 deals in 2025, deputy CEO Ryan Brown has told Insurance Post.
Mastering complexity: the premium payment processing revolution in insurance
Program administrators, including brokers, MGAs and MGUs play a vital role in facilitating insurance products. This article highlights the challenges associated with managing insurance premium payments and how premium processing systems can be leveraged…
Roundtable: Smarter claims, faster recovery – optimising return-to-work journeys
How modern, AI-driven claims intelligence can transform return-to-work experiences that benefit claimants, employers and insurers alike.
The future of insurance payment processing: AI, automation and beyond
Imagine a world where insurance payments are processed within minutes, fraud detection happens in real-time, and customers never face delays in claim payouts. This blog explores how emerging technologies are transforming insurance payment processing and…
Is the talent challenge in loss adjusting perception or reality?
Trade Voice: John Bissell, executive director of the Chartered Institute of Loss Adjusters, on why the industry’s talent troubles are not insurmountable.
ERS partners with autonomous vehicle firm Oxa
Lloyd’s motor insurer ERS has announced a deal to underwrite motor insurance risks for Oxa, a specialist in autonomous vehicle technology.
ManyPets CEO warns pet insurance is at inflection point
Luisa Barile, group CEO of ManyPets, has warned pet insurance is at an inflexion point when it comes to profitability, meeting customer expectations and artificial intelligence changing how policies are purchased.
How AI can help build the insurance workforce of the future
View from the Top: Amanda Vaughan, chief people officer at Axa UK & Ireland, outlines how UK labour market challenges are fuelling demand for new capabilities from the insurance workforce.
Webinar: Watch Blink, Collinson and Visa discuss the reality of instant claims
The insurance sector is still weighed down by inefficiencies and fragmented processes when it comes to claims servicing and settlement.
Insurer CEOs bet big on AI and M&A for growth
Insurance chief executives have artificial intelligence, dealmaking and ESG strategy at the heart of their growth plans for this year, according to KPMG.
Diary of an Insurer: Geo Underwriting’s Kate Bush
Kate Bush, trading director at Geo Underwriting, is setting the digital agenda, drinking Yorkshire tea, catching up on how the lambing season is going and returning boats to water.
Women in tech: visibility drives equality in insurance
Showing up, mentoring and amplifying voices helps create inclusive workplaces where women can thrive in Stem roles in insurance, according to Aishling Meyler, assistant vice president of technology at LexisNexis Risk Solutions.
Allianz CEO outlines strategy to manage expenses
Despite volumes remaining fairly stable in 2025, Allianz UK CEO Colm Holmes has outlined how the insurer managed to increase profitability by 30%, including the 650 redundancies it made last year.
Insurers' greatest IT headaches revealed
Delays in data updates (75%) and inflexible screening tools (80%) are the insurance sector’s most acute challenges, a London Stock Exchange Group Risk Intelligence survey of compliance professionals has revealed.
Diary of an Insurer: CFC's Chris Mullan
Chris Mullan, head of data and artificial intelligence at CFC, juggles deeply technical work, product delivery and the fast-moving realities of AI adoption with life as a father of five, rifle shooting and South Downs walks.