Automation
Advertising feature: Transforming the way customers buy insurance over the phone
Leveraging value from InsureTech to drive innovation into transformation and ultimately competitive advantage in the current climate is a theme across the insurance industry akin to the Oklahoma Land Rush of 1889, writes Rob Saunders CEO of ActiveQuote.
For the Record: Jensten moves closer to £500m target; Laka unveils European HQ; start-up Mosaic opens for business and SRG acquires again
Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Analysis: Calmer waters in yacht market
Post investigates how the yacht market has reacted to the Covid-19 pandemic and Brexit, and asks what comes next after years of market hardening and consolidation.
Spotlight: Adas technology - Educating policyholders on the repair process
By 2022 the European Union will make some advanced driver assistance systems mandatory for new cars. Ed Murray asks how the market is preparing for this and how it is keeping up with the current Adas equipped cars in the car park
For the Record: Aviva rationalises office space, RSA deal gets greenlight, Miller enters HNW and Corant Global is born
Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
C-Suite: AIG’s Anthony Baldwin on people power
AIG UK CEO Anthony Baldwin shares how he will focus on London’s role as a global centre for insurance and a hub for talent during his year as president of the Insurance Institute of London.
Video: Embracing new technology and a digital workforce to drive a more efficient and innovative business
From chatbots and the internet of things, to drones and artificial intelligence, technology is having a profound impact on the insurance sector, how it engages with customers and the way it conducts its business.
Claims and Fraud Summit 2020: Hear from AA, Allianz, Aviva, Ecclesiastical, Hiscox, Markel, Munich Re, NFU Mutual, QBE, RSA and Zurich
The annual Insurance Post Claims and Fraud Summit will be taking place this year virtually on 18-19 November 2020 – so be sure to join us and take advantage of our online networking platform, livestreamed agenda sessions and explore a wealth of content.
Zurich to retrain 3000 UK staff over five years
Zurich’s analysis of its UK workforce has shown that the future impact of technology could mean 270 jobs go unfilled in the next five years if its team is not reskilled.
Brightside to put MGA Kitsune into run-off
Brightside has decided to put car and van managing general agent Kitsune into run-off less than two years after it was launched, CEO Brendan McCafferty has revealed.
Zurich’s Anita Fernqvist on embedding sustainability in organisational transformation
Anita Fernqvist, chief data officer and director of operations at Zurich UK, argues that advances in and adoption of new technology means reskilling for the future is more important than ever and looks at the opportunities and challenges for insurers.
Future Focus 2030: The Lloyd’s and London Market podcast
It is the year 2030. Following the success of 2019’s Blueprint One and 2025’s Blueprint Two [which also co-opted in the IUA and broader stakeholder representation], Lloyd’s and the wider London market is now ready for the highly anticipated third…
Future Focus 2030: The future of Lloyd’s and the London Market
As part of a monthly series, Post looks into the future at how the insurance industry might change, focusing on a specific issue. In the latest instalment David Worsfold looks at transformation of Lloyd’s and the London market in the post Covid-19 era
Sign up now for Post's Future of Insurance Work event
There is now just a fortnight to go before Insurance Post holds its Future of Insurance Work event.
Spotlight: Future of work - value your employees, your customers, and reap the benefits for your business
None of us were prepared for the Covid-19 pandemic, with few of us believing it possible, and the changes we’ve seen in society as a result may see permanent changes to the way we work and live in the future writes Paul O'Sullivan, head of commercial…
Blog: Tesla touchscreens - implications of high-tech vehicles for insurers
A German court recently fined a driver involved in a crash, ruling that the touchscreen controls used to operate the windscreen wipers should be classified as a distracting electronic device. With vehicles becoming increasingly high tech, DWF product…
ALKS cannot be classified as 'fully automated' warn insurers as driver charged in Uber case
As the driver in a fatal autonomous Uber car crash from 2018 was charged with negligent homicide, the insurance industry has warned more needs to be done before introducing Automated Lane Keeping Systems onto UK roads next year.
Allianz's Graham Gibson on using technology in claims
Graham Gibson, chief claims officer at Allianz Insurance, takes a look at how technology is bringing benefits in the claims arena
Rising Star: Alex Sorrie, Allianz Insurance
Alex Sorrie joined Allianz as a graduate after setting his sights on the financial services sector and has since led an international project working on a claims automation proof of concept.
Automated lane keeping systems advent raises insurance challenges
Insurers have welcomed the government’s consultation into the safe use of automated lane keeping systems in vehicles but warned against making the “huge leap” of believing this “clever bit of technology” is the same as an automated car.
Spotlight: Open insurance: Restoring confidence and seizing opportunities post Covid-19
The post Covid-19 insurance landscape is rapidly changing and insurers are increasingly aware that they must adjust and rethink in order to satisfy the needs of their customers and remain relevant. As a result, the pandemic may be the catalyst for…
Future Focus 2030: The future of property podcast - how IoT sensors, automation and granular data will shape the next decade
It is the year 2030. The explosion of internet of things devices has really taken hold impacting both the personal and commercial property markets.
Future Focus 2030: The future of property
As part of a monthly series, Post looks into the future at how the insurance market might change, with each part focusing on a specific issue through a 2030 lens. In the latest instalment, Jonathan Swift looks at how in 10 years new technologies from…
Future Focus 2030: The future of personal injury podcast - the pathway to reform
It is the year 2030. After a number of false starts the government finally introduced its Whiplash reforms in April 2022 following delays due to the extended impact of Brexit and Covid 19.