Carolyn Mackenzie, director of complex claims at RSA, argues that whiplash reforms are striking a delicate balance well.
The controversy over the proposed Civil Liability Bill has centred on whether the changes represent a good deal for consumers or for the insurers.
A government amendment to planned personal injury reforms could see insurers have to prove to the regulator that they are passing on savings to customers.
Insurers have welcomed the progression of hotly anticipated personal injury reforms through Parliament, however yesterday’s events in Westminster have whipped up fresh disapproval from the legal sector.
There might be disagreement as to how large the gap is between the resources committed to combatting commercial fraud when compared to personal lines – underlined by the recent Post/Crif research. But, there is at least some consensus around a lack of…
Closing the gap between the commercial and personal lines insurance sectors in the battle against fraud is a growing priority. Sara Costantini, director at Crif Decision Solutions, looks at what can be done now and where might the future priorities lie.
Two-thirds of people feel “positive” about the proposed changes to personal injury compensation, a Consumer Intelligence survey commissioned by the Association of British Insurers shows.
The insurance industry’s perpetually uneasy relationship with credit hire has often flared up into hostility. Judging by the tone of the exchanges at a recent roundtable, the current mood is much calmer, with a greater willingness to explore ways of…
Following the launch of its Automotive Innovation Centre in 2014, Allianz Partners has created three further 'innovation centres'.
Claimant lawyers have slammed the financial watchdog’s proposal to regulate claims management companies, arguing it unfairly penalises practicing firms and that insurers should be made to take a share of the burden too.
The insurance and reinsurance industry is braced for losses as category 4 Hurricane Lane continues to track towards the islands of Hawaii.
Four men have been sentenced for carrying out a series of ‘crash for cash’ frauds, and then claiming against fraudulent insurance policies.
Over half a million attempts at insurance fraud were detected in 2017, equivalent to one fraud every minute.
Overall, top-line growth for the 30 largest European insurers has been steady, reflecting the underlying economic conditions throughout Europe, explain Tim Prince and Yvette Essen, director of analytics and director of research at AM Best
When my two-year-old licked the sole of her shoe, I tried not to laugh as that might encourage her. But she caught my badly repressed smile and… licked the second shoe. So much for deterrence.
Ageas UK returned to profit in H1, as strong motor gains offset losses in household.
The motor insurance market has kept a ‘rational’ head amidst uncertain pricing and changing whiplash reform, Direct Line Group’s CEO Paul Geddes said.
Motor insurer Sabre is looking to add insurtech platforms to its distribution model.
Brokers have always innovated to survive and will continue to do so, writes Ian Donaldson, CEO of Autonet and Carole Nash, explaining how technology can help cross-selling.
Alan Hayes, chief legal officer of Carpenters Group, argues the delayed whiplash reforms will likely bring unintended consequences.
Missing cars, cross-border investigations, stolen identities and organised crime. Not your average case...
Pay-by-mile car insurance provider By Miles has swept up a £1m investment in a round led by Jam Jar, the venture capital arm of the founders of Innocent Smoothies.
Cycle insurers have mixed feelings about the European proposal to mandate insurance for electric bikes.
UK motor insurers have voted that the Motor Insurers' Bureau is to handle and pay the claims from victims involved in a terrorist event where a vehicle is used as part of a terror attack.