Motor
Car crash repair costs up 4% in first half of 2019
The average cost per motor repair has reached £1919, research company Trend Tracker has calculated.
Government takes aim at mobile phone road safety loopholes
The government will seek to tighten the law around the use of handheld mobile devices on the road, but will not extend a ban to hands free use.
Munich Re, Allianz and Zurich to discuss the management of unstructured data in claims during Post webinar
Insurance companies are dealing with increasing volumes of digital media associated with claims initiation and claims investigation processes.
Aviva's Andrew Morrish on claims transparency and strengthening trust
Although some reports suggest the number of nuisance calls is falling, Aviva's consumer research found that 70% of Brits said they had received a nuisance call or text in the past seven days, with 36% of those who received a cold call or text saying they…
This week in Post: Ardonagh in the clear
A long-awaited judgment in the legal wrangle between Ardonagh and Gallagher came today, clearing Ardonagh of wrongdoing.
Blog: Getting ready for the B-word
As the ins and outs of the UK leaving the European Union continue to be debated, James Roberts, business development director for insurance at Europcar Mobility Group UK, feels that - whatever the outcome - the pain for customers facing lengthy and…
Analysis: E-vehicles - A missed opportunity?
As people are increasingly switching to electric vehicles, are insurers taking the opportunity to explore this market?
Insurance products account for two thirds of FCA complaints as PPI claims surge
Complaints about payment protection insurance increased 34% in the first half of 2019 in the run-up to 29 August deadline for refunds, according to figures released by the Financial Conduct Authority.
Top motor accident solicitor slams ministers on whiplash
Whiplash reforms should be delayed as rushing through a "minimum viable product" will create unacceptable challenges for claimants, lawyers have warned the government.
Tesco to buy out Ageas from insurance joint venture
Exclusive: Tesco has notified the Ageas UK board that it is likely to end its decade long home and motor insurance relationship next year, Post understands.
Analysis: Telematics - telling it as it is?
Fabricating a motor insurance claim used to be as simple as arranging for a mate to drive into your car but with today's new technology, Veronica Cowen explains how much harder insurers are making it for the fraudsters.
2019 Insurance Fraud Awards: Full list of winners
Zurich was the big winner at the 2019 Post Insurance Fraud Awards picking up three awards, and a highly commended including top prize in the Investigation of the Year category.
European insurers paid out €2.9bn every day in 2018
European insurers paid out €1069bn (£953bn) in claims and benefits to insureds in 2018, according to figures gathered by Insurance Europe.
This week: Dive in and let it out
In the biggest news of the week the Supreme Court didn’t hold back when it ruled Prime Minister Boris Johnson’s advice to HM The Queen that parliament should be prorogued was unlawful.
Blog: Advancements in vehicle technology - are insurers keeping up?
Fifty years ago, as the first Ford Capris, Austin Maxis and Aston Martin DBS V8s arrived on the UK’s forecourts, Thatcham Research was established to improve vehicle safety standards and contain claims cost. However Graham Gibson, chief claims officer at…
Digital Fineprint closes $4m funding round, with insurtech Cuvva tipped to raise next
Digital Fineprint has become the latest UK-based insurtech to announce a significant fund raising round after unveiling a $4m (£3.2m) investment at Insurtech Connect in Las Vegas today.
Analysis: How well have insurers and brokers adapted to providing access to insurance for people with disabilities?
With the introduction of the Equality Act, it became illegal for insurers to price disabled customers’ premiums on any factors that do not directly impact on the risk
Blog: Urban mobility - the differentiation battle zone
The current credit hire regime has no place for choice other than a hire car for the duration of repair, even though that might not meet the needs of the claimant. James Roberts, business development director for insurance at Europcar Mobility Group UK,…
Advertising Feature: Is a lack of expertise at bodyshops putting drivers at risk?
New technology can save lives, but Neil Atherton, sales and marketing director at Autoglass, fears a lack of expertise at bodyshops could put drivers at risk and lead to increased insurance claims.
Ex-Allianz CEO joins Cuvva
Exclusive: Former Allianz Partners UK and Ireland CEO Serge Corel has joined Cuvva as director of partnerships, following the insurtech’s move into travel insurance.
FCA delays publication of dual pricing market study report until October
The publication of the hotly-anticipated interim report on the Financial Conduct Authority’s market study of general insurance pricing practices that was expected this summer has been delayed until October.
Interview: Huw Evans, ABI director general
The industry faces heavy scrutiny from regulators and the government over pricing practices and personal injury reform, all while reeling from the prospect of a looming Brexit. Huw Evans, Association of British Insurers director general, spoke to Jen…
Special Report: The future of personal lines insurance: Expert view
The insurance industry needs to understand the demands of its future customers if it is to satisfy their expectations. EXL’s head of UK and Europe and SVP Insurance, Nigel Edwards explains how smarter insurers will adopt personalisation and a…
Ex-Complete Cover CEOs Allen and Beckett reunite for Markerstudy-backed MGA
The former CEO of Complete Cover Tony Allen has returned to the motor insurance market with a new Markerstudy-backed specialist managing general agent.