Admiral is the most complained about general insurer in H1 2023
Data analysis: Admiral, Direct Line Group, Aviva, Axa and RSA were the most complained about general insurers in the first half of 2023, according to the latest Financial Ombudsman Service data.
The volume of building and motor insurance complaints hit a five-year high in the first half of 2023, with the surge in calls for compensation partly due to insurers delaying paying out on claims
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