Insurer satisfaction unaffected by Covid-19 despite record policyholder problems, says Institute of Customer Service
The Covid-19 pandemic and subsequent lockdowns have not had a detrimental impact on the insurance sector’s overall customer satisfaction - despite the number of people experiencing problems hitting an historic high, according to the latest report by the…
Blog: Whiplash portal may never live up to expectations but still time to prevent government IT disaster
The government needs to use the short delay to the Civil Liability Act wisely, says Matthew Maxwell Scott, executive director of the Association of Consumer Support Organisations.
Under the Bonnet, driven by Haynes Pro: What progress is being made in making the UK vehicle pool more environmentally friendly?
In the first of a new quarterly series in association with Post, Haynes Pro crunches the data to look at the take up of electric and hybrid vehicles in the UK over the past 10 years
David Russell, chief compliance officer at Be Wiser Insurance, was part of the Financial Services Authority team that brought in the Insurance Mediation Directive and statutory regulation of brokers. Here he looks at the implications of the Financial…
For a sixth year running, Post content director Jonathan Swift scans the insurtech space and identifies up-and-coming businesses potentially worth watching over the next 12 months.
From trade tariffs on parts and whiplash reform, through to fraud, automatic lane keeping technology and connected vehicles, there is plenty for insurers to keep an eye on this year, says Jon Dye, director of motor at QBE.
Perhaps the only surprise about today’s delay to part one of the Civil Liability Act (2018) whiplash reforms is that they are only being put back one month.
Whiplash reforms have been pushed back to May, Lord Chancellor and Secretary of State for Justice Robert Buckland confirmed today.
Road traffic accident claimants have waited over a year just for their cases to be heard in court due to backlogs exacerbated by the Covid-19 pandemic, according to an analysis of Ministry of Justice figures by Zurich.
Managing general agent Markerstudy made a loss in 2019, with discussions ongoing around its near £200m debt to Qatar Re.
Telematics insurtech Thingco has secured a £3m investment from BGL Group holding company owner BHL (UK) Holdings, Post can reveal.
The annual 1 January reinsurance renewal season delivered firmer pricing for UK property risks, according to Willis Re as its figures also indicated another year of strong rises in motor.
Post wraps up the major insurance deals, launches and investments of the week
With the Brexit transition period ending on 31 December, Post asked insurance trade bodies and associations about the biggest challenges and changes for the market.
With the government announcing that careless driving will carry the possibility of a custodial sentence from 2021, Lili Oliver, Weightmans partner, explores the likely impact on the insurance industry.
The administrators of Elite Insurance have disclaimed all but two after the event insurance policies underwritten by the insurer.
Late on 25 November, the Prudential Regulation Authority and Financial Conduct Authority at last approved Markerstudy’s takeover of the Co-op’s underwriting business – 675 days on from when the deal was first announced.
Be Wiser has reshaped its board again with a new chair and hiring former Endsleigh CEO Jeff Brinley as chief financial officer, Joe Copp as group chief operating officer and David Russell as chief risk and compliance officer.
Brightside’s decision to put car and van managing general agent Kitsune into run-off has reinforced the need for volume and specialism, according to experts who warned that entering the market now would not be for the faint-hearted.
The Co-op has confirmed the completion of the sale of its underwriting business to Markerstudy after Post revealed the deal had received regulatory approval.
Markerstudy’s long-running takeover of Co-op’s insurance underwriting business could be completed by Christmas after the Prudential Regulation Authority signed off on the deal, Post can reveal.
Before the 2012 London Olympics, the BBC aired a mockumentary following the challenges of the Olympic delivery team. In the series, Twenty Twelve, the 'head of sustainability' was portrayed as a joke. Fast forward to 2020 to forest fires, floods, ocean…
This week media group Future had offer terms accepted to buy Go Compare parent Goco. Post content director Jonathan Swift looks at how the deal could help reposition the aggregator away from expensive advertising, to a more customer-centric approach…
Exclusive: Cold calling fraudsters have contrived another method of targeting policyholders to make fake claims in what insurer LV told Post it believes is a twist on previous scams.