Motor
Flock unveils AI assistant for UK fleet insurance clients
Flock has launched an artificial intelligence-powered fleet management assistant that analyses driving, claims and telematics data to help customers identify risks and prevent accidents.
Marco Distefano departs Axa UK
Marco Distefano, managing director of retail home and motor at Axa UK, has departed the business, Insurance Post can reveal.
Minster Law reports 230% uptick in alternative dispute resolution
The motor claims insurance industry should become more proactive with using alternative dispute resolution (ADR) to cut costs and court waiting times, says Minster Law’s chief commercial officer Paul Taylor as the law firm reports a 230% year-on-year…
Q&A: Rich Tomlinson, Thatcham Research
Rich Tomlinson, insurance sector director at Thatcham Research, talks to Insurance Post about his first month in the role and the ongoing technological changes which are shaping the motor insurance industry.
Why the first year behind the wheel is the most dangerous
View from the Top: Owen Morris, Aviva’s CEO of UK personal lines, argues for the role telematics has to play in levelling the playing field for young drivers.
E-Bikes, e-scooters and the cost of regulatory gaps
Without coordinated reform, Faye Fishlock, partner at law firm DAC Beachcroft, warns the social and financial burden of micromobility incidents will continue to fall on victims, insurers and motorists.
Petplan named insurer with the most satisfied customers
Petplan, Nationwide Insurance and Saga Insurance are the providers with the most satisfied customers, according to the latest survey conducted by the Institute of Customer Service.
John Lewis relaunches motor insurance offering
John Lewis Money has relaunched its car insurance proposition following the overhaul of its insurance business earlier this year.
Allianz’s MGA; Policy Expert’s capacity; Clear’s CCO
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Hagerty enters agreement to acquire Bennetts
US classic car insurer Hagerty has entered into a definitive agreement to acquire UK motorcycle insurance broker Bennetts.
Shifting insurance claims from payout to prevention
As claims costs hit record highs, Fiona Nicolson examines how insurers are increasingly using data, technology and customer engagement to prevent losses before they occur.
Why treating insurance like bin bags is a fraud risk
Trade Voice: Matthew Connell, director of policy and public affairs at the Chartered Insurance Institute, argues treating insurance like any other commoditised purchase could push customers into fraud, wittingly or not.
Poverty premium adds £224 to motor insurance costs
The “tax on being poor” identified by the Financial Conduct Authority’s former head of insurance Matt Brewis remains firmly in place, according to new research from Fair By Design and the University of Bristol’s Personal Finance Research Centre.
Campaigner calls for action to tackle the poverty premium
From postcode pricing to premium finance, Rebecca Deegan, director of Fair By Design, insists the insurance market must take further action to improve affordability and access for financially vulnerable consumers.
Ifed steps up fight against spoof insurer websites
The Insurance Fraud Enforcement Department has teamed up with the UK domain registry, Nominet, to prevent criminals spoofing recognised insurance companies online.
British Insurance Technology Awards 2026 shortlist revealed
Today we can reveal the shortlist for the 2026 British Insurance Technology Awards.
Industry agrees on maximum daily credit hire fees
New maximum daily hire rates, agreed between insurer and credit hire company subscribers to the general terms of agreement, come into force from 1 July following another successful independent rate review.
Throwback Thursday: Motor insurer lambasts shopping around
Insurance Post’s Throwback Thursday steps back in time to June 1971 to remind you what was going on this week in insurance history when a motor insurer’s chairman was moaning about consumers shopping around for cover.
Aviva’s Blanc demands ‘stability’ from new prime minister
Aviva Group CEO Dame Amanda Blanc said she and the market is “desperate for consistency” as the UK gets ready for a new prime minister.
LexisNexis warns of ‘reactive’ inefficiencies in motor claims handling
While underwriting and pricing has become more data-driven in recent years, LexisNexis Risk Solutions has warned that motor claims handling is still lagging behind, relying on “fragmented, reactive processes”.
Uninsured driving creates a vicious cycle for insurers
From compensation payments to lengthy legal disputes, the Forum of Insurance Lawyers' Emma Fuller and Sarah Cartlidge unpick how uninsured motorists are creating costs that ripple across the market.
Diary of an Insurer: Konsileo’s David Sedgeley
David Sedgeley, chief commercial officer of Konsileo, kicks off his week with a walk along the old railway line on the Isle of Wight, catches up with a client over a cup of tea, and prepares for KonsileoCon.
Morrisons’ pet insurance; Clear Group’s launch; Gauntlet’s MD
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
AI could kill the insurance renewal habit
Editor’s View: With more than 70% of consumers expecting artificial intelligence to influence their insurance purchases within the next year, Emma Ann Hughes predicts renewals face their biggest disruption right now since the demise of the Yellow Pages.