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Axa CIO reveals ROI on AI

Artificial intelligence has resulted in a significant uptick in the number of customers Axa retains, according to the insurer’s chief information officer Natasha Davydova.

Q&A: Mark Miller, Insurevision

Mark Miller, founder and CEO of Insurevision, discusses with Insurance Post how the firm’s artificial intelligence computer vision technology has the capacity to begin telematics 2.0 and fulfil the untapped potential of the original technology.

Big Interview: Xavier Laurent, CEO of Covéa Insurance

In his first major UK interview, freshly appointed CEO of Covéa Insurance Xavier Laurent shares how he will keep the provider on the course set by his predecessor Georges de Macedo, and explains why he won't chase growth for growth’s sake.

FCA reveals pendulum swing in Gap payouts

The latest Financial Conduct Authority data for fair value measures has shown that, following regulator intervention, more money is being paid out in Guaranteed Asset Protection insurance claims than is coming in through premiums.

Commission clarity shouldn’t stop at motor finance

Editor’s View: While the Financial Conduct Authority currently believes only motor finance commission arrangements warrant a compensation scheme, Emma Ann Hughes warns similar payment practices in general insurance could soon face greater scrutiny.

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