Direct Line
Claims and Fraud Awards 2026 shortlist revealed
Today we can reveal the shortlist for the 2026 Insurance Post Claims and Fraud Awards.
Big Interview: Louise Birritteri, Pikl
Louise Birritteri, founder and CEO of Pikl, explains how the insurtech is reshaping risk, revenue and flexibility for short-term let property managers and how she is using profits to launch a mass market product plus expand into the US.
Insurance industry’s most powerful leaders revealed
Insurance Post’s Power List cuts through the noise to reveal who really moved markets, shifted outcomes and shaped the UK general insurance sector over the last 12 months.
Jason Storah, Aviva
Jason Storah has been busy steering Aviva’s UK & Ireland General Insurance business through a period of significant change.
Insurer action on loyalty penalty gets public recognition
A growing number of consumers now believe insurers have responded effectively to their concerns about the loyalty penalty, according to data published by the Chartered Insurance Institute.
Consumer trust and claims satisfaction rates on the rise
Both trust and claims satisfaction rates among insurance customers are on the rise, according to new data from Fairer Finance.
Are motor premiums nearing equilibrium?
To kick off Motor Week, Stephen Kennedy, director at Defaqto, reveals after a sharp correction, falling motor premiums are beginning to level off, suggesting a more stable yet uneven competitive landscape ahead.
The fate of insurers’ in-house law firms
David Worsfold examines why insurers originally embraced the in-house legal model, what commercial and regulatory challenges emerged, and why many have since retreated from it.
Diary of an Insurer: Aviva’s Anna Stone
Step inside Aviva’s archive with group archivist Anna Stone, who gives colleagues and the public a window into the people, places, and stories that have shaped the insurance giant.
Aviva exploring Probitas rebrand
Aviva is looking to rebrand it's Lloyd’s underwriting syndicate Probitas, Insurance Post can reveal.
Roundtable: Total loss in transition – EVs, costs and capacity
Total loss decisions are becoming more complex as EV technology, rising repair costs and shifting vehicle values reshape motor claims. Do current validation and valuation approaches remain fit for purpose?
Insurer CEOs bet big on AI and M&A for growth
Insurance chief executives have artificial intelligence, dealmaking and ESG strategy at the heart of their growth plans for this year, according to KPMG.
Alps’ landlord support; Pen’s PI expansion; QBE’s partner
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Aviva issues response to DLG fine
Aviva has issued a statement in response to Direct Line receiving a £10m fine from the Prudential Regulation Authority for a Solvency II miscalculation.
Direct Line fined £10.6m for solvency miscalculation
The Prudential Regulation Authority has fined Direct Line Group £10.6m after it miscalculated its Solvency II balance sheet during 2023 and 2024.
Consumer Intelligence’s Ian Hughes moves to chair
As part of a ‘planned leadership evolution’, Consumer Intelligence's Ian Hughes has moved to the role of chair, with Ann Constantine being named managing director.
Aviva’s Storah calls for ‘more rate’ despite £1bn profits
Aviva UK and Ireland general insurance CEO Jason Storah has said the entire insurance spectrum across commercial and personal lines “needs more rate”.
What Zurich buying Beazley means for the market
Editor’s View: Zurich’s £8.2bn swoop for Beazley is a decisive bet on specialty insurance, which Emma Ann Hughes observes widens the gap between the industry’s supermarket giants and the squeezed middle.
Aviva’s UK PL premiums up by half with help from Direct Line
Aviva has today (5 March) released its 2025 financial results, boasting a 50% increase in UK personal lines revenue.
Big Interview: Owen Morris, Aviva
After the £3.7bn acquisition of Direct Line Group, Scott McGee catches up with the man responsible for the joint venture, Aviva’s CEO of UK personal lines, Owen Morris.
Pet insurers with the most satisfied customers revealed
Fairer Finance’s latest survey shows the impact of an animal’s age on policyholders satisfaction with their pet insurer, plus which provider has the happiest customers is revealed.