Direct Line
Allianz’s counter fraud head James Burge departing for Hiscox
James Burge, Allianz UK’s head of counter fraud, is leaving the insurer to take up a global role at Hiscox, Insurance Post can reveal.
Six reasons Ageas could be the perfect insurance ‘partner’ for Saga
Content Director’s View: As Saga admits it is in talks with Ageas, Jonathan Swift suggests there is a lot to like about a potential ‘partnership’ between the two, not least as a spring board for further deals.
Insurance Post Claims and Fraud Award winners revealed
Allianz (including LV), Aviva, DWF and Sedgwick were all multiple winners at the Insurance Post Claims and Fraud Awards last night (3 October).
Saga in talks with Ageas over insurance arm
Saga is reported to have entered into exclusive talks with Ageas in relation to its insurance arm.
Big Interview: Mandy Hunt, Clear
Mandy Hunt, managing director of The Clear Group’s MGA business, looks to develop underwriting talent, shares growth plans and talks about the importance of sharing personal stories.
Compare the Market CEO aims to triple size of business
Compare the Market CEO Mark Bailie plans to triple the size of the business by pushing the price comparison website into fresh areas of financial services.
Travel insurers that satisfy customers revealed
Saga, LV, Tesco Bank, Multitrip.com, and AA have the happiest travel insurance customers, according to the latest Fairer Finance survey.
Aviva’s cyber partnership; Clear buys Accelerate; Bupa's insurance CEO
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Direct Line ‘turnaround underway’ as insurer returns to profit
Direct Line Group has returned to profit after shedding almost 488,000 motor customers in the first half of this year.
Changes at the top of FOS as Rachel Lam leaves post
Insurance Post has been informed that Rachel Lam is no longer in her position as ombudsman director of insurance at the Financial Ombudsman Service.
SRG buys broker; Lockton’s space practice; Markel’s head of casualty
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Key takeaways from the Liberal Democrat Manifesto for insurers
Ed Davey, leader of the Liberal Democrats, was the first to fly out of the traps today (10 June) with his Manifesto packed with promises of what will be delivered by his party if he becomes prime minister.
Mounting dissatisfaction with home insurance as premiums increase
Data analysis: NFU Mutual, Bank of Scotland, Nationwide, Saga, and Co-operative Insurance have the most satisfied home insurance customers, according to research by Fairer Finance.
Direct Line’s ex-CEO James speaks out about facing flack
Direct Line’s former CEO Penny James has challenged the ‘flack’ the press directs at female industry leaders.
Admiral offers refunds after overcharging ‘small percentage’ of customers
A percentage of Admiral customers have been issued a refund after the insurer identified an error affecting the premium quoted at renewal.
FCA warns insurers against subletting regulatory responsibilities
The Financial Conduct Authority’s head of department for insurance market interventions, Caroline Gardner, has revealed the regulator’s concerns about providers keeping an eye on their claims handling partners.
Motor to return to profitability in 2024
Data Analysis: The latest Oxbow Partners motor insurance report proves to be encouraging reading for those operating within the space.
Big Interview: Geoff Carter, Sabre
Geoff Carter, CEO of Sabre Insurance, sits down with Tom Luckham to discuss Sabre’s 2023 results, why there’s no such thing as an uninsurable car, and how the insurer plans to do even better in 2024.
Insurers face margin crush unless premiums are hiked
Data analysis: A sustainable margin recovery looks increasingly challenging for insurers with premiums needing to increase in real terms to prevent any erosion after a tripling of costs to 10.9% of premiums last year from 3.5% in 2022.
Insurance’s wealthiest figures revealed
Douw Steyn, founder of BGL Group, the parent of Compare the Market, has climbed 23 places to make it to 58th position on this year’s Sunday Times Rich List.
Aon’s carbon offering; Arch’s events cover; WTW’s war facility
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Exploring the ethnicity penalty in insurance
As the insurance industry is once again accused of discriminating against individuals living in ethnically diverse areas, Aamina Zafar considers whether providers should do a better job of demonstrating racism isn’t a factor in pricing policies.
Movers and shakers who made Insurance Post’s Power List 2024 revealed
This year’s Insurance Post Power List reflects how claims inflation combined with the Consumer Duty caused some providers to shift their focus and disruptors found it is easier to send a rocket into space than enter the UK insurance market.
Adam Winslow, Direct Line
Before he even had a chance to get his feet under the table, Adam Winslow, who only joined Direct Line as group CEO on 1 March, had to deal with Ageas making a takeover bid for his business.