Direct Line
Insurer action on loyalty penalty gets public recognition
A growing number of consumers now believe insurers have responded effectively to their concerns about the loyalty penalty, according to data published by the Chartered Insurance Institute.
Diary of an Insurer: Aviva’s Anna Stone
Step inside Aviva’s archive with group archivist Anna Stone, who gives colleagues and the public a window into the people, places, and stories that have shaped the insurance giant.
Aviva exploring Probitas rebrand
Aviva is looking to rebrand it's Lloyd’s underwriting syndicate Probitas, Insurance Post can reveal.
Roundtable: Total loss in transition – EVs, costs and capacity
Total loss decisions are becoming more complex as EV technology, rising repair costs and shifting vehicle values reshape motor claims. Do current validation and valuation approaches remain fit for purpose?
Insurer CEOs bet big on AI and M&A for growth
Insurance chief executives have artificial intelligence, dealmaking and ESG strategy at the heart of their growth plans for this year, according to KPMG.
Alps’ landlord support; Pen’s PI expansion; QBE’s partner
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Aviva issues response to DLG fine
Aviva has issued a statement in response to Direct Line receiving a £10m fine from the Prudential Regulation Authority for a Solvency II miscalculation.
Direct Line fined £10.6m for solvency miscalculation
The Prudential Regulation Authority has fined Direct Line Group £10.6m after it miscalculated its Solvency II balance sheet during 2023 and 2024.
Consumer Intelligence’s Ian Hughes moves to chair
As part of a ‘planned leadership evolution’, Consumer Intelligence's Ian Hughes has moved to the role of chair, with Ann Constantine being named managing director.
Aviva’s Storah calls for ‘more rate’ despite £1bn profits
Aviva UK and Ireland general insurance CEO Jason Storah has said the entire insurance spectrum across commercial and personal lines “needs more rate”.
What Zurich buying Beazley means for the market
Editor’s View: Zurich’s £8.2bn swoop for Beazley is a decisive bet on specialty insurance, which Emma Ann Hughes observes widens the gap between the industry’s supermarket giants and the squeezed middle.
Aviva’s UK PL premiums up by half with help from Direct Line
Aviva has today (5 March) released its 2025 financial results, boasting a 50% increase in UK personal lines revenue.
Big Interview: Owen Morris, Aviva
After the £3.7bn acquisition of Direct Line Group, Scott McGee catches up with the man responsible for the joint venture, Aviva’s CEO of UK personal lines, Owen Morris.
Pet insurers with the most satisfied customers revealed
Fairer Finance’s latest survey shows the impact of an animal’s age on policyholders satisfaction with their pet insurer, plus which provider has the happiest customers is revealed.
Aviva’s Washington out as Probitas CEO
Aviva’s MD of global corporate and specialty at Aviva, and CEO of Probitas, Matt Washington is leaving the business to “pursue opportunities outside of Aviva”.
Aviva to launch pet insurance product this year
Insurance Post can exclusively reveal Aviva is developing its own pet insurance product, with a view of launching in Q4 this year.
2026 to see more ‘selective’ but still frequent consolidation
Insurance market consolidation is set to continue in 2026, driven by private equity exit cycles and specialist acquisitions, according to Sicsic Advisory founder Michael Sicsic.
FCA ends premium finance probe looking like a tired parent
Editor’s View: Two years after the Financial Conduct Authority kicked off about premium finance, Emma Ann Hughes feels the regulator’s market study final report felt more like finger-wagging from a worn-out parent than meaningful action from a watchdog…
Big Interview: Craig Bundell, Tesco Insurance
With Tesco Bank now owned by Barclays, Craig Bundell, CEO of Tesco Insurance & Money Services, is carving out a future for his business that includes accelerating growth by using Clubcard data to build frictionless, personalised insurance experiences for…
Is pet insurance pulling on the leash or coming to heel?
Almost six years on from the Covid-19 pandemic, Scott McGee examines how the pet insurance sector has adjusted, how premiums have evolved, why new entrants are arriving, and where the market could be heading.
Which provider will challenge the Aviva-DLG giant in 2026?
Deputy Editor's View: After Aviva’s acquisition of Direct Line Group in 2025, deputy editor Scott McGee ponders what rivals could be planning to do in 2026 to compete for a place on the nation's biggest personal lines player podium.