Insurance policies come with technical jargon and are "inaccessible" to dementia sufferers, says the Alzheimer’s Society Charity.
Questgates is restructuring its business into four operating divisions, citing the need to “remain innovative.”
When extensive renovations are carried out on properties fire poses a risk. Rachel Gordon investigates what insurers are doing to mitigate this happening.
Questgates has revealed it will hit revenue of £22m next year as it joins VRS Adjusters.
Insurance industry better equipped to deal with Storm Callum claims after 'significant effort' to implement resilient repairs
As the clean up operation starts following Storm Callum this weekend experts have said the insurance industry is better equipped to deal with flood claims than previous years due resilient repairs and better communication.
With the World Cup firmly in French hands and Novak Djokovic and Angelique Kerber crowned Wimbledon champions, it’s back to work for the insurance industry with all eyes turning to Westminster.
Questgates has interviewed all its staff at its Northampton office, following allegations of a cyber security breach.
In an era of Instagram brows and duck lip selfies, the beauty industry is thriving. While most customers visit their hairdresser, nail bar or tanning salon to look smoking hot, others see a beauty treatment as a route to a windfall, via a fraudulent…
Exclusive: Questgates will incorporate Northampton-based TS Adjusting under its existing brand, as part of a restructure of its third party property damage services.
Who won what at the 2018 Post Claims Awards held last night at the Royal Garden Hotel?
Tree root liability claims are complex and lengthy but, handled properly, their costs can be contained, explains Jeremy Carpenter, tree root liability specialist at Questgates.
Specific terms and technical meanings can be misinterpreted and the difference in language used by insurers and insureds could lead to underinsurance when taking out business interruption cover
The fixed-cost regime proposed for noise-induced hearing loss claims is like music to insurers’ ears, although it comes way after the hubbub
Insurers are being urged to consider an evidential video application as a firm successful in the third-party administrator and loss adjusting markets targets the sector.
Only a small portion of arson cases are prosecuted, so perhaps it’s time for the insurance industry to take ownership of this issue, as it has with fraud
Questgates has launched a real estate division for property investors and managers in the UK and Ireland.
The loss adjusting space continues to shrink, with three major acquisitions of loss adjusting firms in the first two weeks of last month.
Daring to believe, running to achieve and a video to bereave
Questgates has agreed to acquire a majority interest in London-based Hyperion Adjusters.
Colin Ganson has been appointed to the board of Questgates after taking part in the restructure and reorganisation of the firm’s property division.
With concerns growing about the coordination of the many parties involved in investigating major fire claims, a roundtable recently brought together insurers, adjusters, forensic investigators and fire service chiefs. As they discussed the many…
With the Enterprise Act coming into force on 4 May, policyholders will now be able to claim damages for late payment of claims. Are insurers ready?
The Enterprise Act may expose inefficiences in the way claims are handled – and fire investigators could feel the heat, as any delay in investigating may cost
Questgates has expanded its team in Ireland to drive the development of business in the region through a series of appointments.