Questgates
Analysis: Reservoir dams - a water-tight insurance risk?
With almost 3000 dams supplying drinking water to towns and cities they are a common feature in the UK countryside. However, when heavy rain in August threatened the integrity of the emergency spillway at Toddbrook Reservoir an emergency evacuation of…
Analysis: Telematics - telling it as it is?
Fabricating a motor insurance claim used to be as simple as arranging for a mate to drive into your car but with today's new technology, Veronica Cowen explains how much harder insurers are making it for the fraudsters.
Questgates to provide mental health awareness training to its line managers
Questgates is rolling out mental health skills and awareness training for all its UK line managers.
Insurance companies urged to develop more dementia-friendly policies
Insurance policies come with technical jargon and are "inaccessible" to dementia sufferers, says the Alzheimer’s Society Charity.
Questgates announces restructuring plans
Questgates is restructuring its business into four operating divisions, citing the need to “remain innovative.”
Analysis: Renovation fires - Learning from history
When extensive renovations are carried out on properties fire poses a risk. Rachel Gordon investigates what insurers are doing to mitigate this happening.
Questgates reveals growth plans after joining VRS
Questgates has revealed it will hit revenue of £22m next year as it joins VRS Adjusters.
Insurance industry better equipped to deal with Storm Callum claims after 'significant effort' to implement resilient repairs
As the clean up operation starts following Storm Callum this weekend experts have said the insurance industry is better equipped to deal with flood claims than previous years due resilient repairs and better communication.
Claims II: Analysis: Beauty fraud: No pain, no gain
In an era of Instagram brows and duck lip selfies, the beauty industry is thriving. While most customers visit their hairdresser, nail bar or tanning salon to look smoking hot, others see a beauty treatment as a route to a windfall, via a fraudulent…
This week in Post: World Cup, Wimbledon, and Westminster
With the World Cup firmly in French hands and Novak Djokovic and Angelique Kerber crowned Wimbledon champions, it’s back to work for the insurance industry with all eyes turning to Westminster.
Questgates’ investigation rejects hack allegation
Questgates has interviewed all its staff at its Northampton office, following allegations of a cyber security breach.
Analysis: Beauty fraud: No pain, no gain
In an era of Instagram brows and duck lip selfies, the beauty industry is thriving. While most customers visit their hairdresser, nail bar or tanning salon to look smoking hot, others see a beauty treatment as a route to a windfall, via a fraudulent…
Questgates subsumes TS Adjusting in property restructure
Exclusive: Questgates will incorporate Northampton-based TS Adjusting under its existing brand, as part of a restructure of its third party property damage services.
The Post Claims Awards 2018: Full list of winners
Who won what at the 2018 Post Claims Awards held last night at the Royal Garden Hotel?
Blog: Getting to the root of tree liability claims
Tree root liability claims are complex and lengthy but, handled properly, their costs can be contained, explains Jeremy Carpenter, tree root liability specialist at Questgates.
Analysis: Business interruption - Lost in translation
Specific terms and technical meanings can be misinterpreted and the difference in language used by insurers and insureds could lead to underinsurance when taking out business interruption cover
Analysis: NIHL: Make some noise
The fixed-cost regime proposed for noise-induced hearing loss claims is like music to insurers’ ears, although it comes way after the hubbub
Eviid targets insurers with evidential video application
Insurers are being urged to consider an evidential video application as a firm successful in the third-party administrator and loss adjusting markets targets the sector.
Analysis: Arson: A burning issue
Only a small portion of arson cases are prosecuted, so perhaps it’s time for the insurance industry to take ownership of this issue, as it has with fraud
Questgates launches real estate division
Questgates has launched a real estate division for property investors and managers in the UK and Ireland.
Analysis: Going fishing: What is fuelling consolidation in the loss adjusting sector?
The loss adjusting space continues to shrink, with three major acquisitions of loss adjusting firms in the first two weeks of last month.
Penny Black's Social World - August 2017
Daring to believe, running to achieve and a video to bereave
Questgates acquires majority interest in Hyperion Adjusters
Questgates has agreed to acquire a majority interest in London-based Hyperion Adjusters.
Questgates appoints Ganson to its board
Colin Ganson has been appointed to the board of Questgates after taking part in the restructure and reorganisation of the firm’s property division.