Insurance Covid-Cast - episode five: Could the FOS be key to help bring clarity and nix growing number of SME BI complaints

In the latest episode of Insurance Post and Insurance Age’s new series of video casts brought to you while our journalists are in isolation lockdown we discuss the ongoing confusion around business interruption cover, and what is needed to bring some clarity to the situation.

Joining Infopro Digital Insurance Division content director Jonathan Swift to discuss whether brokers should be concerned if claims are rejected and how the Financial Ombudsman Service could help mitigate an explosion complaints by acting now, are:

Concordia Consultancy chairman and past president of CILA Paul May

Questgates head of major loss Mike Ledgerton

Catch up on the previous episodes now:

Episode one: How has the industry’s reputation been impacted by its handling of the coronavirus epidemic Insurance

Episode two: What are insurtechs doing to rebalance the bad publicity around insurance and Covid-19?

Episode three: Is motor insurance at a tipping point in light of the coronavirus lockdown?

Episode four: How insurance companies are rising up to help communities and keep society open during the Coronavirus crisis


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FCA commission crackdown goes beyond flats

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Big Interview: Chubb’s Mark Roberts

Mark Roberts, division president for UK, Ireland and South Africa at Chubb, tells Jonathan Swift he is looking to create wider and deeper relationships with UK brokers plus what factors will help differentiate his insurer from the congested run-of-the-mill ‘pack’.

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