United Kingdom (UK)
Big Interview: Perry Thomas, Flood Re
A decade after Flood Re was created to solve the UK’s flood insurance crisis, CEO Perry Thomas says its biggest challenge is ensuring the scheme’s success does not prevent the market from preparing for its planned closure in 2039.
Roles that got a pay increase or cut in insurance revealed
Salary changes were uneven across the insurance industry in 2025, with some roles seeing significant increases while others experienced dips, while data highlights big differences between regions.
FCA’s Reynolds reveals how watchdog wants insurers to use AI
The Financial Conduct Authority has reiterated its support for artificial intelligence adoption in insurance, with interim insurance director Graeme Reynolds urging firms to innovate while ensuring consumer protections remain at the forefront.
Property-level data reveals hidden flood risk for insurers
Insurers could be “significantly underestimating” their exposure to flood and subsidence risk by relying on regional averages rather than property-level analysis, according to a study by PriceHubble and MIAC Analytics.
Swiss Re climate activists met with ‘aggression’ at Gherkin
Student protesters who occupied Swiss Re’s foyer said they were met with ‘aggression’ as they demanded the insurer stop underwriting fossil fuel projects in the Coral Triangle.
Aviva stops ‘record levels of claims fraud’ as AI is abused
Aviva stopped “record levels of claims fraud” in 2025, as fraudsters increasingly use AI-generated images and documents to deceive.
LGBTQ+ family leave at insurers must be ‘normalised’
Sam White, founder and CEO of Stella Insurance, has said adoption and parental leave parity for the LGBTQ+ community in the sector must be normalised.
‘Inappropriate behaviour’ against LGBTQ+ peers in insurance doubles
A survey from Link has found that ‘inappropriate behaviour’ against LGBTQ+ individuals within the insurance industry has doubled in recent years as fewer colleagues are coming out of the closet.
Insurers must take ‘vital’ action after climate change report
Insurers have said the industry must take “vital actions” as a government report says the UK should adopt maximum temperature rules among other changes.
Aviva buys DisasterCare to speed up property claims handling
Aviva has bought DisasterCare Group for an undisclosed sum, expanding its disaster recovery and restoration capabilities.
Axa shares AI approach after Aviva’s ChatGPT move
Axa has confirmed it is working with partners on using AI to “develop new capabilities that enhance trust, value and convenience for our customers”.
Storm Goretti losses estimated at £417m
Perils has updated its industry loss estimate for Storm Goretti, also known as Elli, increasing its initial prediction from €467m (£407m) to €479m.
Insurtech Bertie broadens out to brokers
MGA-focused insurtech platform Bertie is expanding into the broker market.
Pen Underwriting enters strategic partnership with Hiscox
MGA Pen Underwriting has teamed up with Zurich and Hiscox on non-standard property insurance in the UK, Channel Islands, and Isle of Man.
Arc Legal CEO Lee Taylor steps down
MGA Arc Legal has named Ashley Law as its new CEO as Lee Taylor leaves for personal reasons.
Flock losses widen in final results ahead of Admiral takeover
Flock posted an operating loss of £9.6m for 2025, according to its last set of financial results filed to Companies House ahead of its sale to Admiral Group.
Insurers respond after criticism surrounding ties to fossil fuel and military firms
After a report from Boycott Bloody Insurance has criticised providers based on their financial ties to fossil fuel and weapons companies, Axa has responded.
Average storm claim value more than doubles since 2017
Recent data has indicated the rising cost of covering storm damage, with the average cost in 2025 reaching £1,242.
Phil Bayles confirmed as Everywhen’s broking CEO
Phil Bayles has been named as Everywhen’s general insurance broking CEO, after having served as chief commercial officer since 2021.
FSCS intervenes as Premier Insurance enters administration
The Financial Services Compensation Scheme has stepped in to protect the 16,000 UK customers of Premier Insurance Company after it entered administration yesterday (14 October).
Big Interview: Phil Cunningham, Direct Commercial
Phil Cunningham, founder of Direct Commercial sits down with Scott McGee to discuss his entry into insurance at the age of 12, why DCL will hit £400m in GWP by 2030, and why he thinks he was the first recipient of the Young Achiever award at the British…