Skip to main content

My life in quarantine: Questgates' Nikki Sutton on adapting to a Covid-safe workplace

Nikki Sutton

Face-to-face meetings are a vital part of the loss adjusting service and larger claims can’t be managed without visiting sites so for Nikki Sutton, associate director – head of private clients at Questgates, while others have been in lockdown she has been learning to adapt to working with social distancing and personal protective equipment.

How has the Covid-19 pandemic affected your insurance day job?

Being more deskbound than usual has been good for productivity – essential given that more vulnerable customers needed immediate support

Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.

To access these options, along with all other subscription benefits, please contact info@postonline.co.uk or view our subscription options here: https://subscriptions.postonline.co.uk/subscribe

You are currently unable to copy this content. Please contact info@postonline.co.uk to find out more.

Sorry, our subscription options are not loading right now

Please try again later. Get in touch with our customer services team if this issue persists.

New to Insurance Post? View our subscription options

Diary of an Insurer: Zurich Engineering’s Naomi Godwin

Mother of two children and Labradors Naomi Godwin, engineering relationship executive at Zurich Engineering, has a six-hour round trip to Maidstone to visit a panel broker, checks surveyor capacity and considers the operational impact for clients.

Big Interview: Steve Hardy, Policy Expert

Steve Hardy, CEO of Policy Expert, explains why the nation’s biggest MGA is prioritising resilience over rapid growth, whether M&A is on the cards and shares his views on the likes of ChatGPT selling insurance.

Most read articles loading...

You need to sign in to use this feature. If you don’t have an Insurance Post account, please register for a trial.

Sign in
You are currently on corporate access.

To use this feature you will need an individual account. If you have one already please sign in.

Sign in.

Alternatively you can request an individual account here