My life in quarantine: Questgates' Nikki Sutton on adapting to a Covid-safe workplace
Face-to-face meetings are a vital part of the loss adjusting service and larger claims can’t be managed without visiting sites so for Nikki Sutton, associate director – head of private clients at Questgates, while others have been in lockdown she has been learning to adapt to working with social distancing and personal protective equipment.
How has the Covid-19 pandemic affected your insurance day job?Being more deskbound than usual has been good for productivity – essential given that more vulnerable customers needed immediate support
Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.
To access these options, along with all other subscription benefits, please contact info@postonline.co.uk or view our subscription options here: https://subscriptions.postonline.co.uk/subscribe
You are currently unable to print this content. Please contact info@postonline.co.uk to find out more.
You are currently unable to copy this content. Please contact info@postonline.co.uk to find out more.
Copyright Infopro Digital Limited. All rights reserved.
As outlined in our terms and conditions, https://www.infopro-digital.com/terms-and-conditions/subscriptions/ (point 2.4), printing is limited to a single copy.
If you would like to purchase additional rights please email info@postonline.co.uk
Copyright Infopro Digital Limited. All rights reserved.
You may share this content using our article tools. As outlined in our terms and conditions, https://www.infopro-digital.com/terms-and-conditions/subscriptions/ (clause 2.4), an Authorised User may only make one copy of the materials for their own personal use. You must also comply with the restrictions in clause 2.5.
If you would like to purchase additional rights please email info@postonline.co.uk
More on People
Penny Black’s Social Diary: Kingfisher’s rally; Acini’s doughnuts
Penny Black is back, sharing the tittle-tattle she overheard at insurance industry events, reviewing the quality of buffets at conferences and giving a thumbs up – or down – to the sector's social media posts.
Will young talent vanish from the London market?
The dwindling early career population of the London market has been highlighted as cause for ‘genuine alarm’, so Insurance Post has examined the contributing factors and why it’s important for firms to do something now.
Markel International appoints head of AI
Along with the launch of its AI Centre of Excellence, Maureen Tomlinson has been named Markel International’s head of AI.
North West insurers urged to step up university talent efforts
Acorn Group chief operating officer Danny Keating has argued insurance companies based in North West England need to further prioritise university engagement to attract tech talent.
Consumer Intelligence’s Ian Hughes moves to chair
As part of a ‘planned leadership evolution’, Consumer Intelligence's Ian Hughes has moved to the role of chair, with Ann Constantine being named managing director.
FloodFlash co-founder and CEO exits
FloodFlash co-founder and CEO Adam Rimmer has stepped down after more than eight years at the helm.
Penny Black’s Social Diary: Allianz’s tennis star; ABI’s questions
Penny Black is back, sharing the tittle-tattle she overheard at insurance industry events, reviewing the quality of buffets at conferences and giving a thumbs up – or down – to the sector's social media posts.
Five future female insurance leaders
In honour of International Women’s Day, Insurance Post highlights five women working in the insurance industry in 2026 who are on a trajectory to become bosses in the UK’s largest insurance businesses.