Questgates
Eviid targets insurers with evidential video application
Insurers are being urged to consider an evidential video application as a firm successful in the third-party administrator and loss adjusting markets targets the sector.
Analysis: Arson: A burning issue
Only a small portion of arson cases are prosecuted, so perhaps it’s time for the insurance industry to take ownership of this issue, as it has with fraud
Questgates launches real estate division
Questgates has launched a real estate division for property investors and managers in the UK and Ireland.
Analysis: Going fishing: What is fuelling consolidation in the loss adjusting sector?
The loss adjusting space continues to shrink, with three major acquisitions of loss adjusting firms in the first two weeks of last month.
Penny Black's Social World - August 2017
Daring to believe, running to achieve and a video to bereave
Questgates acquires majority interest in Hyperion Adjusters
Questgates has agreed to acquire a majority interest in London-based Hyperion Adjusters.
Questgates appoints Ganson to its board
Colin Ganson has been appointed to the board of Questgates after taking part in the restructure and reorganisation of the firm’s property division.
We need to talk about fire claims
With concerns growing about the coordination of the many parties involved in investigating major fire claims, a roundtable recently brought together insurers, adjusters, forensic investigators and fire service chiefs. As they discussed the many…
Enterprise Act: Paying the price for paying late
With the Enterprise Act coming into force on 4 May, policyholders will now be able to claim damages for late payment of claims. Are insurers ready?
Fire claims: Not getting burnt
The Enterprise Act may expose inefficiences in the way claims are handled – and fire investigators could feel the heat, as any delay in investigating may cost
Questgates makes string of appointments and acquires premises in Ireland
Questgates has expanded its team in Ireland to drive the development of business in the region through a series of appointments.
Questgates launches cyber investigation service to assess business interruption loss
Questgates has launched a cyber investigation loss adjusting service that can assess the cause and liability of a cyber attack.
Flood claims: Under the weather
One year after Storms Desmond and Eva, schemes are now available to make cover affordable for households and small businesses in areas at risk of flooding. As barriers to resilient repairs persist, the focus is shifting to a more precise mapping of the…
High-net-worth fraud: A real rarity?
Many believe fraud in the high-net-worth market is rare. Is this the case, or are insurers just remaining tight-lipped about the problem?
Fire claims are getting more costly for insurers
Despite a continuing reduction in the number of fires, the cost of blazes is actually increasing. What can be done to educate the public about the risks involved?
Blog: Insurers must shout about the good service
I've worked at the sharp end of our industry for more than 30 years now and seen firsthand how we help to put peoples' lives and businesses back together following serious incidents such as a storm, flood or fire. However, the public perception of the…
I work in insurance - Stephen Crane, TSS Loss Adjusting
Stephen is a senior civil engineer at TSS Loss Adjusting, part of Questgates, Post found how more about his job
Post Claims Awards: AIG, Allianz, Aviva, LV and RSA's Paton among the winners
RSA group claims director Bill Paton was last night acclaimed as the achievement award winner at the Post Claims Awards.
Blog: Not anyone can practise as a loss adjuster
Chris Hall, managing director at Questgates, reacts to Chris Sandilands' proposition of an Uber-style service for claims. In his view, freelancers cannot provide the level of expertise and consistency needed for loss adjusting.
Subsidence: A close call with cracks
While subsidence claims have been insignificant of late, some subsidence experts believe another event year could be around the corner.
Questgates extends Zoom capabilities following Storm Desmond chaos
Loss adjuster Questgates is extending its Zoom capabilities following an increased demand for its high level survey offering in the aftermath of Storm Desmond.
Insurance industry praises flood defences as Cumbria faces second deluge in six years
Insured losses in Cumbria caused by Storm Desmond have been tipped to eclipse the £175m of claims from flooding in the area in 2009, but industry commentators have praised the mitigation impact of flood defences.
Questgates loses out as Zurich reveals its loss adjusting panel
Questgates is the main loser on the Zurich loss adjusting panel, which features Criterion for the first time.
Axa unveils loss adjuster panels for property claims
Axa has named four loss adjusters on two panels to deal with commercial property and household claims.