The Post Claims Awards 2018: Full list of winners


Who won what at the 2018 Post Claims Awards held last night at the Royal Garden Hotel?

Ecclesiastical claims director David Bonehill was awarded the Achievement Award at the eighth Post Claims Awards.

His recognition marked a good night for the insurer that took home two other awards for Training and Customer Care at the Royal Garden Hotel.

Unveiling Bonehill as the winner, the Chartered Insurance Institute’s Matthew Connell told the assembled 414 guests that the prize was warranted for his promotion of professionalism, including his time as chair of the Claims Faculty, and for “never being shy of an opinion or two.”

Other multiple winners included NFU Mutual (Commercial Lines Team of the Year and Personal Lines Team of the Year) and Aviva (Customer Care – Company and Claims Collaboration with CBT Clinics).

Here is a complete list of winners.


Claims Technology Partner of the Year

Vue Cloud


Insurance Law Firm of the Year



Loss Adjuster of the Year



Rehabilitation Initiative of the Year

Minster Law - Winner
The Rehabilitation Partnership – Highly commeneded


Claims Innovation of the Year - Outsourced Partner

VisionTrack – Winner

Davies and Iprosurv – Highly commended


Claims Innovation of the Year - Insurer/ Broker

AIG Europe


Customer Care - Company


The Training Award


Claims Collaboration of the Year

Aviva and CBT Clinics - Large Corporate Client End-to-End Mental Health Service

Commercial Lines Team of the Year

NFU Mutual


Personal Lines Team of the Year

NFU Mutual


Customer Care - Individual

Sarah Cox, Ecclesiastical


Unsung Claims Hero of the Year

Martin Sloan, Chubb


Case Manager/ Rehabilitation Employee of the Year

Fiona Adcock, Reach Personal Injury Services


The Rising Star Award

Katie Pycock, XL Catlin


Insurance Claims Manager of the Year

Lee Male, national AD claims manager, LV

The Achievement Award

David Bonehill, Ecclesiastical


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