Questgates
Your Say: The few to affect the many
The recent story in Post on the agreement by SOCA to release the names, albeit confidentially, of companies, including insurers, which are alleged to have illegally instructed private investigators, is a worrying development for the reputation of the…
Market Moves: Bluefin continues restructuring, while Questgates gets on the case with key hires
Appointments were spread across the market this week. At AIG, Jason Beelders was promoted to a newly-created role in London, while Bluefin once again hogged the headlines in the broking sector following news of an expanded role for head of solutions Mike…
Questgates strengthens motor division
Specialist loss adjuster Questgates has appointed two new motor case managers to its motor division, following an increase in the volume of new instructions from both new and existent clients.
Aviva faces cost backlash over adjusting panel cuts
Redundancies feared at Crawford after lost business.
Cunningham and Crawford roles cut following Aviva adjuster panel review
Aviva has reduced the roles of the UK’s two largest loss adjusters Cunningham Lindsey and Crawford on its commercial and specialist property adjuster panels - making room for more smaller firms - in response to broker feedback.
In Series: Claims: Problems shared
In a price-sensitive environment, can claims service with an emphasis on communication play a role in retaining customers?
Questgates expands footprint to include Dublin
Loss adjuster Questgates has opened its first Dublin regional office.
Questgates expands presence with office in Dublin
Loss adjuster Questgates has opened an office in Dublin.
Loss adjusting Regulation: If it ain't broke
Loss adjusters claim they are already monitored closely but should they face formal regulation like the rest of the insurance industry?
Questgates strengthens liability claims handling team
Questgates has made several new appointments to its Birmingham based liability claims handling services after securing business with several insurers’ liability claims departments.
Interview: Chris Hall - A quest for success
A decade ago Chris Hall led a small team that risked it all to buy loss adjuster Questgates. Now it is worth £11m – and the managing director hopes to double that figure within the next 10 years.
European regulators’ inability to find traction leaves loss adjusters in limbo
FCA regulation and claims certification touted as solutions to IMDII removal
Your Say: Tackle fraud in casualty claims
Reports and speculation that organised fraudsters are now targeting the casualty market are in my opinion valid.
Sterling Insurance enters partnership with Questgates
Questgates is to act as the liability claims department of Sterling Insurance.
Movers & shakers: All aboard as every sector chips in with compelling recruitment performances
Hires, departures and extra-curricular appointments were finalised across the board this week, as the managerial merry-go-round gathered speed. At UK General, Neil Martin has been hired to take on the role vacated by Bluefin-bound John Neil, while in the…
Questgates' Hall named institute president
Birmingham Insurance Institute has appointed Questgates managing director Chris Hall Hall as its new president.
Your say: Don’t tar all fraud staff with the same brush
I applaud the Financial Services Authority’s interest in how insurers use private investigators.
Questgates launches subsidence hub service
Two former Merlin employees have helped Questgates develop, manage and launch a new subsidence hub service.
Questgates joins oil spill response association
Questgates has joined the UK Spill Association as an associate member, becoming the first loss adjuster in its ranks.
Your Say: Difficult to achieve exclusivity
I read the recent news story (Imperial challenges "underhand" practices) with interest as we are one of the (but not a direct) competitors to Imperial.
Loss Adjuster Insight: Providing a quality service
Insurance 360's third annual survey reviews the performance of UK loss adjusters during 2012
Loss adjuster access to Insurance Fraud Register could be similar to CUE
Loss adjusters have welcomed plans to give the sector access to the Insurance Fraud Register.
Review of the Year: Loss Adjusting - Stormy waters
With the demise of a major player, the insurer squeeze from insourcing and fresh flooding demanding effective surge response, 2012 has taken its toll on the loss adjusting industry. Is there hope on the horizon?
Questgates makes six appointments
Two former Merlin staff have joined Questgates with a view to developing a new subsidence product.