Questgates
Questgates adds to property validation team
Loss adjuster Questgates has appointed Howard Lloyd-Jones as technical manager for its building damage validation division QGV.
Penny Black's insurance week
While Penny amused herself over the festive break by taking in David Hasselhoff in pantomime, Crawford UK and Ireland CEO Benedict Burke took in the more rarefied and cultural surrounding of the National Theatre to watch Alan Ayckbourn's Season's…
Loss adjusting – review of the year: Battling for talent
2010 has proved an interesting year for the loss adjusting sector, reports Leigh Jackson, with a number of new entrants and the issues of ethics and recruiting new talent coming to the fore.
Questgates wins Allianz contract
Allianz has awarded Questgates a long-term contract for the provision of motor fraud investigation services.
Claims supplement: Loss adjuster listings 2009
Now in its fifth year, this study, which for the first time has more than 50 entrants, although not a complete study of the industry, indicates the face that the insurance industry’s spending on loss adjusters dropped in 2009 as it spent up to £718.5m…
Questgates gains counter fraud accreditation
Loss adjuster Questgates has received accreditation from the Counter Fraud Professional Accreditation Board for its Insurance Fraud Technician course.
In series - property claims: I'm sticking with you
Insurers have sometimes been criticised for not doing enough to retain existing clients. Sam Barrett investigates how advances in property claims handling are helping to address this cost-efficient issue.
Commercial property - valuations: Wide of the mark
With recent figures suggesting as many as 77% of buildings are currently underinsured, Rachel Gordon investigates the root causes and potential solutions.
In series - Property claims: Wait less programme
Technology has the ability to deliver improvements and increase efficiency in property claims handling. Sam Barrett reports on some of the advances being made and the benefits they can bring.
Environmental liability - Toxic sludge: No fudge over sludge
The recent high profile toxic sludge incident in Hungary has been described as a 'tragedy' by the country's government. Ralph Savage reports how experts from the rural insurance and legal communities and further afield are assessing the situation.
Major loss: Repair or replace?
When a business suffers an unexpected catastrophe, Veronica Cowan looks into the decision making behind the option to repair or replace damaged premises, stock or machinery.
In series - Property claims: The price is right
Getting the balance right over rates for property claims is essential. Sam Barrett reports on the measures taken to ensure repairs are carried out at the market rate, keeping both customers and contractors happy.
Post Intelligence Benchmarking – Loss adjusting: The loss leaders
Insurance 360‘s groundbreaking survey of the performance of loss adjusting firms reveals who is performing well and who needs to up their game. Peter joy reports.
Questgates outlines SIA concerns
Loss adjusting firm Questgates has warned the government not “throw the baby out with the bathwater” after it revealed that the Security Industry Authority could face the axe.
Solicitors' PI - block policies: Safety in numbers
Smaller legal firms can find it difficult getting professional indemnity cover in the midst of an economic downturn, but could there be a lifeline? Christopher Rooke takes a look at block policies and the advantages they can offer.
Questgates supports Environment Agency ground water initiative
Questgates is supporting the Environment Agency’s latest ground water initiative as a headline sponsor of the Isle of Thanet Groundwater and Industry Workshop on 15th September.
Identity fraud: Tolerance levels
With technological advances arguably making insurers more susceptible to fraud at the underwriting stage, should validation techniques be learned from banks? Amy Ellis examines the issue of fraud at the front end.
Questgates expands claims team
Questgates has expanded its environmental team by recruiting two new claims handlers.
Career development & CSR news: £5000 raised by runners
David Fowkes put on his running shoes to take part in the Birmingham Insurance Institute annual run for charity, and raised the highest amount of any individual.
HSBC picks Questgates
Questgates has been appointed by HSBC Insurance UK as the solus provider of motor adjusting services for its run-off motor portfolio.
HSBC opts for solus run-off deal
Questgates has been appointed by HSBC Insurance UK as the solus provider of motor adjusting services for its run-off motor portfolio.
Questgates promotes senior staff
Loss adjuster Questgates has made three promotions among its senior leadership team.
Questgates hires four
Specialist loss adjuster Questgates has boosted its property team.
Questgates adds to property team
Specialist loss adjustor Questgates has made a number of new appointments to its property team.