Questgates

In Series - Fraud: Two sides to every story

Taking fraudsters to court can be a risky business for insurers, as if they lose the negative publicity can be overwhelming. Rachel Gordon looks at encouraging signs that the industry is fighting back.

Investing in the profession - claims: a focus on training

There has been a lot of talk about professionalism in the claims sector. But while those operating in the field have long been granted access to significant training resources, what about those in the back office? Daniel Dunkley looks at whether things…

Penny Black's insurance week

While Penny amused herself over the festive break by taking in David Hasselhoff in pantomime, Crawford UK and Ireland CEO Benedict Burke took in the more rarefied and cultural surrounding of the National Theatre to watch Alan Ayckbourn's Season's…

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