For the second time in less than two months an insurer has come under fire from the Small Business Commissioner, after the SBC looked into a vehicle repair specialist’s complaint and made recommendations to Zurich to improve its payment practices for…
The industry faces heavy scrutiny from regulators and the government over pricing practices and personal injury reform, all while reeling from the prospect of a looming Brexit. Huw Evans, Association of British Insurers director general, spoke to Jen…
One in four people experience poor mental health each year, writes Alex Perry, CEO of Bupa Insurance UK, arguing that with a quarter of customers affected by the issue it's important that addressing mental health is a priority for the whole insurance…
A third of UK consumers feel no loyalty to their insurance provider, according to a report.
With the deadline for entering the British Insurance Awards getting ever closer, what better time to introduce the judges who will be casting an eye over these years submissions? Post canvasses them for their favourite memories of previous BIAs and their…
As the Brexit negotiations rumble interminably on, it can sometimes feel impossible to imagine life after 29 March. The British Insurance Brokers' Association gave the industry something to look forward to, announcing the keynote speaker for its…
Bupa Dental Care has acquired nine dental practices across the UK and the Republic of Ireland, taking its tally of new acquisitions in the last year to 23.
Survival rates for those diagnosed with cancer are improving and many are keen to work. Alex Perry, CEO of Bupa UK Insurance, explains how insurers can help employers support this
Aviva takes the crown as digital insurance lead, but insurance as a whole is middling compared to other sectors, according to a report.
‘Chatbot’ has long-become an insurance industry buzzword, but penetration remains low and firms are still grappling with how to use early iterations of the technology. Elsewhere, some chatbot pilots have failed.
The Information Commissioner’s Office has fined Bupa £175,000 for “systemic data protection failures”.
Bupa has acquired Hospital Lane Dental and Implant Clinic in Chatham, Kent.
Exclusive: Vulnerable customers with serious illnesses who have claimed under their existing private medical insurance policies, are seeing premiums more than double following the withdrawal of April UK from the PMI market.
Exclusive: April UK’s private medical insurance exit has led to a flurry of insurer activity, but brokers have been left feeling frustrated and overlooked after Axa PPP struck a deal and customers were told they could contact the insurer directly.
Bupa has acquired nine dental practices, bringing the total number of sites acquired so far this year to 14.
Sprintathons and stepping up, Pride parades and football fever
Insurers need to turn their focus to mental health, one of the biggest people issues facing UK businesses, writes Alex Perry, CEO of Bupa Insurance UK.
More medical insurers are including mental health as standard in their policies but there could remain a gap in provision if condition monitoring doesn’t become more widespread
With budgetary pressures mounting on the NHS, more patients are recovering at home and insurance could play an increasing role in covering the costs of post-hospital care.
This week we saw the ‘Great Repeal Bill’ being introduced to Parliament, a key waystone on the long and arduous journey to leaving the European Union.
Bupa’s breach of 108,000 records could have cost the company £440m under data protection rules to be introduced next year.
Health insurer Bupa has been forced to inform 108,000 of its customers of a data breach after an employee “inappropriately copied and removed” sensitive information.