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Mea’s Richter on how AI can help firms manage ‘peak season’
Artificial intelligence can potentially help firms manage their peak season workloads, according to Max Richter, global growth leader at Mea Platform.
Big Interview: Anne Middleton, Convex UK
Anne Middleton, Convex’s UK CEO, talks to Insurance Post about continuity through a change of chair, why market share matters more than premium, and staying disciplined as the market softens.
Why AI must not become an excuse to stop hiring junior staff
Trade Voice: Stefan Daines, member of the Chartered Insurance Institute Broking Community Board and broking director at Daines Kapp, argues artificial intelligence's freed-up capacity should go towards training junior colleagues, not replacing them.
Briefing: What does the future hold for Ardonagh’s Everywhen?
As sources tell Insurance Post that Ardonagh may be opening up to the idea of selling Everywhen, deputy editor Scott McGee examines whether history could be repeating itself, after previous speculation and an M&A slowdown led to the disposal of Atlanta.
Allianz Commercial hires AIG’s Woolley as UK president
Allianz Commercial has hired Emma Woolley as president of Global Specialty and UK Region.
AI will transform industry by improving IT maintenance
The biggest change to the use of technology within insurance will be how AI is used to make savings on system maintenance and create more opportunities, say EIS’s Sara Perez and David Walsh.
Diary of an Insurance PR: Harrison Sadler's Alison Reeson
Alison Reeson, deputy managing director of Harrison Sadler, has a rook for an alarm clock, wears the wrong shoes for a long walk and prepares a client for a podcast about telematics and young drivers.
Voice channels: the hidden front door to fraud
Criminals are increasingly targeting telephony channels as a gateway to wider fraud activity. But how can insurers use this intelligence to stay one step ahead?
Zurich fraud probe leads to solicitor being struck off
A City solicitor has been struck off after a fraudulent bicycle insurance claim triggered an investigation by Zurich and resulted in him being placed on the Insurance Fraud Register.
Stop being hypocritical and give PCWs what they want
Deputy Editor’s View: Scott McGee argues that if insurers want aggregators to focus on more than just price, they should provide the claims data they’ve been asking for.
Editor’s Choice
Is a gen AI-enabled fraud tsunami heading for multiple business lines?
Amid an escalation of artificial intelligence-enabled fraudulent claims in the home and motor lines, Marcel Le Gouais explores how insurers are ramping up detection measures and collaborating with police to aid fraudster convictions.
Has broker Bennetts set a record with seven owners since 2000?
Content Director’s View: Private equity, consolidators, insurers seeking diversification ... these have all contributed to a boom in M&A and investment in the UK insurance sector since 2000. Jonathan Swift looks at which businesses have – as a result – changed hands the most since the turn of the century.
How insurers are navigating a stormy yacht market
From superyachts to mid-tier pleasure craft, Tom Luckham explores what's driving the yacht insurance market, and whether better tech, data and underwriting is keeping pace with risk.
Protecting panting pets from overheating in heatwaves
As the UK swelters through heatwaves, Scott McGee discovers insurers are seeing signs that soaring temperatures are changing the nature of pet claims and prompting renewed focus on prevention.
Insurance matrix
Energy leaders say insurance is ‘essential’ to their business
Energy business leaders view insurance as essential to their business and reckon insurers’ importance will grow, according to new data gathered by Reuters Insights and Axa XL.
Parametric benefits gain traction in travel insurance
A growing number of providers are introducing automatic flight and baggage delay payments as demand for faster claims solutions increases, according to Anna-Marie Duthie, insight consultant for general insurance at Defaqto.
Home insurers with the most satisfied customers revealed
Customer trust and satisfaction in home insurance is improving, but Fairer Finance’s latest consumer survey shows claims handling remains weak and vulnerable customers continue to face the poorest outcomes.
Insurance industry’s most powerful leaders revealed
Insurance Post’s Power List cuts through the noise to reveal who really moved markets, shifted outcomes and shaped the UK general insurance sector over the last 12 months.
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BIA 2026 winner Q&A: QBE’s UK executive director Chris Wallace
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The hidden role of telephony channels in insurance fraud
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