Why AI must not become an excuse to stop hiring junior staff
Trade Voice: Stefan Daines, member of the Chartered Insurance Institute Broking Community board and broking director at Daines Kapp, argues artificial intelligence’s freed-up capacity should go towards training junior colleagues, not replacing them.
They say history doesn’t repeat itself, it rhymes, and that certainly is the case within the insurance profession.
Currently, it is abuzz with discussions about how to safeguard its future talent pool
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