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Insurance needs to tap into agentic AI to evolve

Simon Torrance

Insurers should begin implementing agentic AI to help remove friction along the claims journey to save costs and better serve clients

This was one of the main themes presented to the industry during a session at the Chartered Insurance Institute’s Shaping the Future of Insurance: Navigating Future Risks conference yesterday (1

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Diary of an Insurer: Sedgwick’s Hugh Kennaway

From policing London's streets to handling complex global energy claims and championing the international growth of the loss adjusting profession, Hugh Kennaway, past president of the Chartered Institute of Loss Adjusters, plus managing director and global head of downstream energy at Sedgwick, has a nonstop week.

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