AI will transform industry by improving IT maintenance
The biggest change to the use of technology in insurance will be how AI is deployed to make savings on system maintenance and create more opportunities.
That is the view of EIS’s chief marketing officer Sara Perez, pictured, and David Walsh, product marketing leader.
When defining AI strategy, Perez said the technology companies split their approach
Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.
To access these options, along with all other subscription benefits, please contact info@postonline.co.uk or view our subscription options here: https://subscriptions.postonline.co.uk/subscribe
You are currently unable to print this content. Please contact info@postonline.co.uk to find out more.
You are currently unable to copy this content. Please contact info@postonline.co.uk to find out more.
Copyright Infopro Digital Limited. All rights reserved.
As outlined in our terms and conditions, https://www.infopro-digital.com/terms-and-conditions/subscriptions/ (point 2.4), printing is limited to a single copy.
If you would like to purchase additional rights please email info@postonline.co.uk
Copyright Infopro Digital Limited. All rights reserved.
You may share this content using our article tools. As outlined in our terms and conditions, https://www.infopro-digital.com/terms-and-conditions/subscriptions/ (clause 2.4), an Authorised User may only make one copy of the materials for their own personal use. You must also comply with the restrictions in clause 2.5.
If you would like to purchase additional rights please email info@postonline.co.uk
More on Technology
Aegis union demands workers be heard at AI workplaces
Aegis has launched a charter calling for workers to be involved with artificial intelligence workplace decisions as the union finds 40% of its surveyed members have not been consulted about the introduction of the technology.
Pegasystems’ Pant warns cost could temper AI personalisation drive
Insurance will become more personalised and customer-focused through artificial intelligence, but progress could be impacted by the increasing cost of tokens, Pegasystems’ Manoj Pant has warned.
Previsico to expand intelligence to more flooding types
Previsico’s head of product, Sam Wilks, has said the risk intelligence company will move to a “hybrid approach” to expand its coverage to multiple flooding types, as severe weather becomes more frequent due to climate change.
Novidea claims firms are no longer waiting on the market for modernisation
Modernised end-to-end systems are vital for AI, say Novidea’s Kate Shopper and Adrian Coupland, as the technology provider argues firms are no longer waiting for an ‘overarching guideline’ from the market.
Why the real AI advantage in insurance lies beyond the model
View from the top: Ben Rose, CEO of Supercede, argues that as artificial intelligence models become commoditised, the advantage for the industry will come from the context and infrastructure surrounding them.
CDL chief predicts agentic AI will reshape insurance expectations
Insurers must be ready for how consumer expectations will shift when artificial intelligence agentic agents “do our shopping for us”, according to CDL CEO Nigel Phillips.
ABI sets out steps to strengthen UK cyber resilience
The Association of British Insurers is calling for clearer cyber insurance policies, stronger distribution and greater data sharing as part of a series of recommendations aimed at strengthening the UK’s resilience to cyber risk.
Is AI the broker’s saviour or their nemesis?
As artificial intelligence moves closer to customers and advice, David Worsfold points out the industry faces its biggest existential question yet: where does the broker fit in?