Post launches new Reputation event focused on creating an ethical and inclusive insurance market
Those that work in insurance have long known it has reputation issues.
The tried and trusted adage is that people don’t chose to work in insurance, they fall into it.
Externally, it is also viewed with distrust by consumers who see insurance as a grudge purchase, and one they might not have the utmost faith in.
However, the sector is fighting back in terms of major initiatives like Dive In - to make its workforce more representative - and in adopting insurtech technologies to improve transparency.
But with increased scrutiny from the authorities - not least the Citizens Advice super complaint and subsequent Financial Conduct Authority thematic review – time is ticking for the sector to get its house in order or face mandated regulatory intervention.
Which means as a sector we need to engage with each other and all stakeholders, to join and shape the conversation.
Which is why Post has teamed up with the Chartered Insurance Institute to curate a new event, The Reputation Briefing on the 25th March, to provide a platform for market practitioners to scrutinize and dissect how things have been done in the past; and discuss how to improve them in the future.
To tackle subjects like dual pricing and diversity head on; not stick our heads in the sand and hope they go away.
The CII CEO Sian Fisher and Morgan Wild, policy lead (consumer and public services), Citizens Advice are already confirmed for an agenda, with others to be announced soon.
Attendance is by invitation only and strictly limited. If you would like to request an invitation to this event, please email alice.eades@infopro-digital.com
Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.
To access these options, along with all other subscription benefits, please contact info@postonline.co.uk or view our subscription options here: https://subscriptions.postonline.co.uk/subscribe
You are currently unable to print this content. Please contact info@postonline.co.uk to find out more.
You are currently unable to copy this content. Please contact info@postonline.co.uk to find out more.
Copyright Infopro Digital Limited. All rights reserved.
As outlined in our terms and conditions, https://www.infopro-digital.com/terms-and-conditions/subscriptions/ (point 2.4), printing is limited to a single copy.
If you would like to purchase additional rights please email info@postonline.co.uk
Copyright Infopro Digital Limited. All rights reserved.
You may share this content using our article tools. As outlined in our terms and conditions, https://www.infopro-digital.com/terms-and-conditions/subscriptions/ (clause 2.4), an Authorised User may only make one copy of the materials for their own personal use. You must also comply with the restrictions in clause 2.5.
If you would like to purchase additional rights please email info@postonline.co.uk
More on Regulation
UK insurance chiefs’ demand for AI tools driving M&A plans
More than a quarter of insurance company chief executives have said an appetite to boost their artificial intelligence toolkit is driving their acquisition plans, but some are struggling with resistance from staff, according to a new survey.
House of Lords to probe insurance market
The House of Lords Financial Services Regulation Committee has today (21 May) launched a new inquiry on the regulation of the UK’s consumer insurance market.
Why the regulators are looking more closely at MGAs
MGAs are facing intensified oversight as regulators review delegated authority models, but Marcel Le Gouais asks could the scrutiny jumpstart measures to resolve claims and data quality issues?
FCA’s Reynolds outlines insurance priorities
Graeme Reynolds, director of competition and interim director of insurance at the Financial Conduct Authority, takes centre stage in the latest Insurance Post Podcast, setting out the regulator’s key priorities for the market.
FCA issues ghost broker warning to young drivers
The Financial Conduct Authority has warned 17 to 25-year-olds about fake car insurance, after research found 49% of young drivers have bought policies through social media.
Ombudsman strengthens approach to vulnerability
The Financial Ombudsman Service is strengthening its approach to vulnerability, and how it supports people where the impact of a financial dispute may be especially severe.
Ex-FCA expert backs AI to read emails for misconduct
Insurers are likely to ramp up their internal communications monitoring by using artificial intelligence to ‘read’ and understand emails, calls and texts in order to comply with the incoming non-financial misconduct rules, according to a former regulator.
TimeTo: Reflect on the 2026 Biba Conference
Content Director’s View: This week a swathe of the UK general insurance sector decamped to Manchester for the annual British Insurance Brokers’ Association conference. Jonathan Swift reflects on some of the themes and talking points of the 2026 iteration.