inclusion
Insurance jobs needing AI skills surge 70% in a year
The Insurance Cultural Awareness Network has seen a 70% increase in job listings requiring artificial intelligence knowledge or experience over the past 12 months on its job board iCan Apply.
Why women are disappearing from senior underwriting roles
Trade Voice: Fiona Temple, people, culture and academy director at the Lloyd’s Market Association, explains why the organisation is sounding the alarm about slowing career progression among female underwriters, and what can be done to reverse the trend.
Ex-Aviva exec Riley awarded CBE for leadership and inclusion
Cathryn Riley has been made a Commander of the Order of the British Empire for services to business leadership and inclusion in the 2026 New Years Honours List.
Claims & Legal Review of the Year 2025
From artificial intelligence-driven efficiencies and people-focused service to global expansion, 2025 saw claims and legal sector leaders raise their game when it comes to settling claims.
Insurers boost family policies as board ethnic diversity slips
The number of providers offering family-friendly policies at the end of 2024 rose significantly compared with 2023, while board-level representation of ethnic minority groups has fallen, according to new data from the Association of British Insurers.
Hidden risks in insurers’ culture and misconduct data
Insurers are under growing regulatory pressure to treat non-financial misconduct as a core conduct risk, according to Loka Venkatramana from Pathlight Associates, who says they should use cultural and behavioural data with the same rigour as financial…
Diversity & Inclusion in Insurance Award winners revealed
Tara Foley, CEO of Axa UK & Ireland, has been named Diversity & Inclusion Leader of the Year at Insurance Post’s Diversity & Inclusion in Insurance Awards 2025.
Five insurance trailblazers to celebrate on International Men’s Day
Editor’s View: Ahead of International Men’s Day on Wednesday (19 November) Emma Ann Hughes reflects on the male trailblazers who are reshaping the insurance industry by leading with empathy, allyship and action.
Culture clash: Tackling non-financial misconduct in insurance
From toxic behaviour to weak reporting systems, Rob Mason, director of regulatory intelligence at Global Relay, explains why insurers must get serious about embedding accountability and confronting misconduct head-on.
Throwback Thursday: EU shapes insurance & Allied Dunbar’s ambition
Insurance Post’s Throwback Thursday steps back in time to October 1990 to remind you what was going on this week in insurance history when the European Commission was reshaping insurance.
Culture and conduct now define leadership in insurance
The Financial Conduct Authority’s new non-financial misconduct rules make culture and conduct a core compliance issue for insurers, which Sarah Ouarbya, partner for risk and regulatory consulting at Forvis Mazars, argues will reshape expectations of…
How the AI revolution can unlock neurodiverse insurance talent
As artificial intelligence takes the insurance industry by storm, Damisola Sulaiman analyses the unexpected benefits AI implementation can have for creating a workplace that is inclusive by design for neurodiverse employees.
Marsh’s Fort slams ‘rigid’ insurance culture stifling ethnic talent rise
Shannan Fort, international cyber product leader at Marsh, argued insurance’s “rigid” culture is the challenge preventing racial inclusion in leadership.
Hold senior management to account so social mobility goals are met
Introducing social mobility targets into senior management responsibilities was a key takeaway from a Dive In panel debate.
Protesters interrupt closing events of Dive In Festival
The plug was pulled on one of the final sessions of this year’s Dive In Festival on Thursday afternoon (18 September) after a climate change activist stepped onto the stage.
Dive In proves insurance superheroes no longer need masks
Editor’s View: Insurance once rewarded only Superman-style displays of strength, but as Emma Ann Hughes observes, this year’s Dive In shows the sector now thrives when Clark Kent qualities are embraced.
Belonging is insurance’s untapped performance driver
Katherine Conway, head of inclusion and cultural initiatives at Aon, explains how belonging boosts innovation, resilience, and long-term business success.
Belonging in insurance after maternity leave and beyond
After returning from maternity leave, Cheryl Barker, customer experience manager at Charles Taylor Assistance, found flexibility, trust, and recognition were key not only to rediscovering her own sense of belonging—but to creating it for her team and…
Crawford’s Brentnall on superpower of neurodivergent minds
Neurodivergence isn’t a barrier for Mollie Brentnall, UK & Ireland director of IT at Crawford & Company, it’s a superpower that she is using to build environments where minds like hers aren’t just accommodated but empowered.
Hive’s Marsland-Roberts finds belonging where values align
Crispin Marsland-Roberts, chief operating officer of Hive, on how dyslexia is his superpower and why insurance needs to break away from the idea that success has a single profile.
Zurich’s Ahmad on how flexibility fosters faith belonging
Madiha Ahmad, senior data engineer at Zurich, shares how support for her faith and flexible policies have helped her feel truly valued and included.