People
How to support insurance customers in vulnerable circumstances
As the Financial Conduct Authority intends to check claims-handling response times, and whether insurers are doing enough to help customers in vulnerable circumstances, Winn Group chief information officer Clint Milnes explains what providers need to do to meet the watchdog’s expectations.
Insurers' struggle to fill job vacancies laid bare
Data analysis: The extent to which insurance is an experienced employee’s, rather than an employer’s, is laid bare by recruitment adverts posted at the start of this year.
Zurich says there is nothing to lose from embracing flexible working
Steve Collinson, chief people officer at Zurich UK, said he “understands the reticence and the caution” of embracing more flexible working, but he insists the reality is “very different”.
Aviva’s telematics app; Ardonagh buys Westfield; Swiss Re appoints group CEO
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Lloyd’s DEI role model Sheila Cameron
Last year, Lloyd’s commissioned Franklyn Rodgers to create six portraits of diverse role models. We complete our series of spotlighting them all by speaking to Sheila Cameron, the CEO of the Lloyd’s Market Association
Cila boss’s son gets approval for ‘challenger broker’
Chris Bissell, son of Chartered Institute of Loss Adjusters’ executive director John Bissell, has received Financial Conduct Authority approval for his broker firm Bissell & Partners.
iCan founder launches broker; Chaucer enters weather market; RSA's property director
Thursday Round-Up: As tomorrow is Good Friday, Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week, a day early.
Q&A: Carmen Powell, ISC Group
Carmen Powell, interim managing director of ISC Group, explains how she intends to expand the women’s insurance network’s reach over the next six months as well as tackle Sexism in the City.
Suspected serial insurance fraudster arrested
Operation Henhouse, a month-long nationwide 'policing intensification' on fraud that ran through February, has resulted in the arrest of a suspected serial insurance fraudster.
‘Common sense prevails’ as Supreme Court rejects insurer mixed injury appeals
The Supreme Court has rejected the insurer-led appeal against its decision on the first two cases of mixed-injury claims involving both whiplash and non-whiplash injuries.
Biba’s Trudgill on attracting fresh talent to insurance
Trade Voice: Graeme Trudgill, CEO of the British Insurance Brokers’ Association, reports on the body’s efforts to pitch a career in insurance to school pupils.
Tesco’s pet partnership; Hiscox’s poetry; Biba’s compliance lead
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
QBE’s Lees on how supporting dads can close the gender pay gap
View from the Top: Nikki Lees, people director for culture and employees experience at QBE European Operations, believes increased paternity leave is key to closing the gender pay gap.
Q&A: Mona Barnes, Aon
Tom Luckham sits down with Aon’s chief claims officer Mona Barnes to discuss her new role, her career history and her plans for claims at Aon.
Gain’s McGee on bridging the talent gap with neurodiverse talent
Trade Voice: Francis McGee, executive chair of the Group for Autism, Insurance, Investment and Neurodiversity, or Gain, how becoming more neuroinclusive can help tackle one of the industry’s perennial challenges.
Axa’s schemes directory; McLarens’ UK entertainment team; Markerstudy rebrands broker platform
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Q&A: Aviva’s Ryan Birbeck and Michael Yabantu
Aviva’s Michael Yabantu, managing director of mid-market, and Ryan Birbeck, broker and client development director, sit down with Insurance Post to talk about the internal changes Aviva has made to make access easier for brokers, what product lines it…
Big Interview: R;pple Suicide Prevention’s Alice Hendy
Tom Luckham sits down with R;pple Suicide Prevention founder and CEO Alice Hendy MBE to discuss her career so far, mental health in insurance, and of course, West Ham United.
SimplyBusiness and Zurich partner; Howden buys Hencilla Canworth; Flood Re joins Biba
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
How women are smashing insurance’s glass ceilings
Ahead of International Women’s Day (8 March), Insurance Post Editor Emma Ann Hughes examines how glass ceilings in insurance are being smashed and whether presenteeism rearing its ugly head could stunt further female progress in the industry.
Aviva confirms Lloyd’s return with £242m Probitas deal
Aviva has struck a deal to acquire Probitas, confirming its return to Lloyd's this morning (4 March).