People
60 Seconds with... Arc’s Rebecca Conway
Rebecca Conway, chief claims officer at Arc Legal Group, follows Taylor Swift’s lead, is guaranteed to dance to Abba’s “Dancing Queen”, and sings contralto in two local choral societies.
Stress awareness - Employers' responsibilities
As we juggle various responsibilities and navigate through life's challenges, it's essential to recognise the impact that stress can have on your employees’ mental well-being.
Axa's breakdown cover; Aviva x Acturis Unify; One Sure acquires broker
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Transforming private healthcare insurance from repair to prevention
Eight million Brits can now access private healthcare via insurance, but rising medical costs and claims are pushing premiums up.
FCA clarifies approach to naming and shaming insurers
The Financial Conduct Authority today (3 June) finalised revisions to its Enforcement Guide and investigation publicity policy, clarifying when it will name and shame insurers.
Zurich expands SME proposition to online retailers
Zurich has expanded its commercial combined offering to include coverage for SME online retailers, Insurance Post can reveal.
Ex-Admiral UK CEO Nestares resurfaces at Aviva
Former Admiral UK insurance CEO Cristina Nestares has joined Aviva as non-executive director, Post can reveal.
Five takeaways from webinar on using data to improve customer loyalty
In a recent webinar hosted by Insurance Post in association with Hyland, industry leaders shared strategies for using data to improve customer insight, retention and cross-selling. This article delves into the key insights shared during the webinar.
Liberty and Convex create sight loss internships with IICF
Liberty Specialty Markets and Convex have committed to creating internships for people with sight loss as part of their participation in the Insurance Industry Charitable Foundation sight loss steering group.
ABI’s updated salvage code; CFC’s cyber masterclass; Gallagher’s property MD
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
The insurance stories set to dominate the headlines in the second half of 2025
Content director’s view: Things might have gone quiet of late, but Jonathan Swift expects the lull to offer only a short respite before the deal-doers and headline-makers are back in force fueling the market conversation. And here are some predictions as…
Why the best insurance solutions aren't built alone
Following on from Sapiens’ recent podcast which focussed on the power of partnerships, data and technology, this blog provides some key takeaways from the discussion with Swiss Re’s Andrew Holdway, before highlighting three key questions insurers should…
Admiral provides genAI training to 8500 people
Admiral has trained 8500 employees on the use of generative artificial intelligence.
RSA ‘needs acquisitions’ to realise growth ambitions
RSA UK and International CEO Ken Norgrove has said the insurer needs to make acquisitions if it is going to reach its ambition of doubling the business by 2030.
Q&A: Julian Tomlinson, Alps
Julian Tomlinson, chair and founder of Alps, talks to Insurance Post about the firm’s M&A appetite, delivering value in legal expenses coverage, and why artificial intelligence is like Tinder for claims.
Insurers must stay ‘live’ to broker tech capability
Natalie Ferrigan, head of distribution at QBE, has told Insurance Post that firms must keep tabs on where their partners are in the tech development journey.
Embracing stress - Keep calm and take a breath
Stress is an unavoidable part of life, but that doesn’t mean it has to take over! It's important to recognise the impact stress can have on our wellbeing and more importantly finding ways to manage it.
Big Interview: Jason Richards, Swiss Re
Jason Richards, Swiss Re CEO for UK and Ireland sits down with Scott McGee to talk through company priorities, the UK property insurance market, and what he thinks must be the top priorities for the next CEO of Lloyd's.
Zurich targeting 30% SME growth in 2025
Nikki Lidster, head of SME and trading at Zurich UK, has revealed the insurer is targeting 30% GWP growth in its SME business in 2025.
What you need to know during free wills month
Free wills month provides people with a valuable opportunity to protect assets and take control of their financial future. Grace Hughes at ARAG Law, answers the key questions surrounding wills, such as when a will can be contested or changed.
FCA hopes firms will gain confidence with fewer rules
The Financial Conduct Authority has said how it hopes firms build confidence in their knowledge of customer service and outcomes, as opposed to a “tickbox” exercise again.
Why blaming hybrid working for productivity problems is too easy
View from the Top: Emma Higgins, chief people officer at QBE, says offering employees a flexible or hybrid model is not a perk – it’s the future of work.
Thomas Carroll keeping door open to expansion and M&A
Gareth Cotty, chief commercial officer of independent broker Thomas Carroll Group, has told Insurance Post that the firm isn’t ruling out opening more offices this year, or potential acquisitions.
Only one fifth of brokers utilising artificial intelligence
Research from OpenGI has revealed that 80% of insurance brokers have yet to implement any form of AI into their business.