Chartered Insurance Institute (CII)
CII consulting on cutting ‘around eight’ roles
The Chartered Insurance Institute is planning to cut its headcount by “around eight posts” as part of streamlining efforts.
CII’s Groves on bridging the climate expectations gap
Trade Voice: Tim Groves, programme development and partnership manager at the Chartered Insurance Institute, considers ways to bridge the gap between the risks insurers are able to cover and those the public think they should cover.
Big Interview: Chartered Institute of Loss Adjusters’ John Bissell
John Bissell, executive director of Chartered Institute of Loss Adjusters, reveals plans to update the sector’s qualifications and ensure his members shape insurer’s practices, products and government policy.
What to expect from the regulator in 2024
Post Podcast: Insurers should brace themselves for the Financial Conduct Authority kicking the tires of how well providers and brokers are adhering to Consumer Duty requirements in 2024.
More changes at the top of the CII
Hot on the heels of Chartered Insurance Institute CEO Alan Vallance’s exit at the end of last year, the organisation’s executive director of membership and engagement is leaving.
Q&A: Alina Jipa, RSA
RSA’s chief of staff, Alina Jipa, shares ways to tackle insurance’s boring image and improve the sector’s career path.
Tackling the surge in claims settlement delay complaints
With a significant spike in complaints suggesting the home insurance industry is struggling to keep pace with the number of claims it is receiving, Tom Luckham examines what is behind settlement delays and how providers are managing expectations.
A big Hill to climb: what the CII’s new CEO must do
Editor’s View: As soon as Legal Services Board CEO Matthew Hill, pictured, was named the Chartered Insurance Institute’s third CEO in as many three years, insurers contacted Emma Ann Hughes to share what they think should be at the top of his in-tray.
CII replaces Vallance with Legal Services Board CEO
The Chartered Insurance Institute has hired Matthew Hill, currently CEO of the Legal Services Board, as the group’s third CEO in as many years.
Satisfaction with insurers back to pre-pandemic levels
Data analysis: Customer satisfaction with insurance policies is back to July 2018 levels, research by the Chartered Insurance Institute has revealed.
CII transfers £2m to The Worshipful Company of Insurers
The Chartered Insurance Institute Group’s charity, the Education and Training Trust, is transferring its net assets of around £2m to The Worshipful Company of Insurers Charitable Trust.
CII appoints acting CEO as Vallance exits early
The Chartered Insurance Institute’s CEO Alan Vallance is leaving months earlier than planned, with an interim stepping into the role as the hunt for a permanent successor continues.
Motor insurance complaints hit five-year high
The latest Financial Ombudsman Service data, published today, shows a spike in motor insurance cases caused by valuation disputes, customer service issues, and delays in payouts.
CII asked for answers about finances ahead of AGM
Former Personal Finance Society board member Vanessa Barnes has raised concerns about the Chartered Insurance Institute Group’s 2022 annual report ahead of the professional body's annual general meeting this afternoon.
CII faces more changes at the top
As the Chartered Insurance Institute faces its second search for a new CEO in as many years, the professional body has been hit by further resignations in key roles.
CII’s Suzi Rackley asks if it’s enough to Build Back Better
Trade Voice: Suzi Rackley, client director at Howden Private Clients and member of the Chartered Institute of Insurers’ broking board, argues the industry needs to push beyond Build Back Better to ensure the UK is flood-ready by 2039.
Podcast: Could embedded insurance result in mis-selling?
Embedded insurance could result in mis-purchasing, the former head of supervision for the general insurance retail sector at the Financial Conduct Authority, Michael Sicsic, has warned.
CII’s financial statement prompts questions
A single page summary of the Chartered Insurance Institute’s finances issued alongside the organisation’s AGM agenda has sparked concerns among members.
Insurance Post Podcast: BI insurance fit for post Covid-19 pandemic purpose
More than three and a half years on from the start of the Covid-19 pandemic, there are still “a lot” of business interruption cover cases rumbling through the courts, according to Joanna Grant, partner at Fenchurch Law.
CII to begin CEO search as Vallance announces departure
Chartered Insurance Institute CEO Alan Vallance will leave the professional body next spring to take up an equivalent role at the Institute of Chartered Accountants in England and Wales.
CII young brokers turn to TikTok to fight talent war
The Chartered Insurance Institute’s New Generation Broking Group is turning to TikTok and Instagram to attract fresh talent to the industry.