Chartered Insurance Institute (CII)
CII reveals more changes at the top after White’s exit
The Chartered Insurance Institute has made two senior hires following the exit of Gill White, the last remaining member of former CEO Sian Fisher’s top team.
Q&A: Zoe Hughes, Ventis
Zoe Hughes, senior underwriter at Ventis and 2025 MGAA Rising Star of the Year recipient, talks to Insurance Post about her career and how insurance can attract more young talent.
The power of partnership in a soft market
Trade Voice: Isha Patel, group commercial director at Partners&, and chair of the CII Broking Community Board, explains how brokers should be responding to a soft market.
Throwback Thursday: Young men hunted; CII overhaul
Insurance Post’s Throwback Thursday steps back in time to February 1971 to remind you what was going on this week in insurance history when a recruitment agency was seeking young men and the Chartered Insurance Institute’s qualifications were being…
What to expect from the regulator in 2026
The latest episode of the Insurance Post Podcast aims to prepare you for the regulatory red tape heading your way in 2026.
Insurance Museum kicks off £3m fundraising for EC3
The Insurance Museum has launched a major fundraising campaign to realise its ambitions to open a museum in London’s EC3 postcode dedicated to the industry in three years’ time.
Unpicking the FCA’s decision to scrap CPD requirements
Trade Voice: Matthew Connell, director of policy and public affairs at the Chartered Insurance Institute, examines the FCA’s decision to scrap the requirement for insurance professionals to undertake a set amount of training each year.
CII uproots HQ once again
The Chartered Insurance Institute is moving its headquarters and London base for the third time in less than a decade.
How Belfast’s insurance sector is overcoming Brexit blues
As Belfast enters a new year of investment, consolidation and post-Brexit adjustment, Tom Luckham examines how its insurance sector is proving resilient, fast-growing and increasingly strategic for both UK and Irish markets.
Insurance Museum awarded National Lottery Heritage Fund grant
The Insurance Museum has been awarded a £249,700 grant from the National Lottery Heritage Fund.
Claims and Legal Forecast of 2026
The claims and legal sectors stand on the cusp of transformation as we hurtle towards 2026, facing policy reform, accelerating innovation and rising customer expectations in the year ahead.
Underwriting takes its toll so mental health support is vital
Tim Groves, professional communities and engagement manager at the Chartered Insurance Institute, outlines the lessons learned from a recent wellbeing programme run by the trade body’s Underwriting Community.
Insurance Post’s star-studded Christmas Special for 2025
The award-winning Insurance Post Podcast has signed off the year with a Christmas Special featuring industry heavyweights, newsroom favourites and even a CBeebies-style bedtime story.
CII and FCA warn AI could put vulnerable customers at risk
The Chartered Insurance Institute has unveiled new guidance to help firms better support vulnerable customers, and warned a rush to adopt AI tools risks compounding harm for those most in need.
Diary of an Insurer: Zurich’s Louise Griffiths
For Louise Griffiths, trading underwriter for Zurich UK, no two days are ever quite the same working in Wales and the south-west region, from growing her own fruit and vegetables to hosting roundtables.
Is claims service the new battleground in a softening market?
Trade Voice: Richard Napoli, chair of the CII Claims Community board and UK claims and legal services director at Markel, looks at how insurers can differentiate themselves as competition heats up.
Penny Black’s Social Diary: Russell Scanlan’s retirement; CII’s cookies
Penny Black is back, sharing the tittle-tattle she overheard at insurance industry events, reviewing the quality of buffets at conferences and giving a thumbs up – or down – to the sector’s social media posts.
Business interruption insurance after Covid-19
How has business interruption insurance changed since the pandemic – and whether the lessons of Covid-19 are really being applied today – is the focus of the latest Insurance Post Podcast.
AI forces brokers to rethink recruitment and client care
Phil Williams, group chief commercial officer and managing director of retail at Clear Group, has warned brokers that artificial intelligence means they need to rethink how they recruit talent.
Throwback Thursday: Willis merger; CII’s coffers concerns
Insurance Post’s Throwback Thursday steps back in time to October 1990 to remind you what was going on this week in insurance history when Willis was set to merge with a New York broker.
CII to adapt for AI-dominated insurance sector
The Chartered Insurance Institute’s CEO Matthew Hill has urged the sector to embrace artificial intelligence “not as a threat, but as a tool”. But warned professionalism, ethics and human judgment must remain central as the technology reshapes the…