Chartered Insurance Institute (CII)
CII and PFS clash continues as more board members exit
Two long-standing independent directors of the Personal Finance Society have quit the board, citing “significant concerns” about the Chartered Insurance Institute’s hold over the financial advice body's coffers.
Insurance Post Podcast: Multi-occupancy buildings insurance after Grenfell
Six years on from the deaths of 72 people in the Grenfell Tower fire in London, Insurance Post can reveal the industry’s scheme to reduce the cost and risk of living in multi-storey buildings will go live this summer.
Trade Voice: CII’s Connell on avoiding unconscious bias as the industry adopts AI
Dr Matthew Connell, director of policy and public affairs at the Chartered Insurance Institute outlines ways the industry can ensure AI is being used fairly, avoiding unconscious bias as we approach the implementation of Consumer Duty.
Q&A: Melissa Collett, CII
In her final days at the Chartered Insurance Institute, Melissa Collett, professional standards director, reflects on the challenges facing the 126-year-old organisation and shares her hopes for the future.ding and membership body.
Could technology cause more to self-insure?
Edmund Tirbutt examines how the centuries-old insurance sector is using technology to shift from handling claims to focus on changing customer behaviour to reduce their risks.
Diary of an Insurer: Financial and Legal Insurance's Karen Beales
Karen Beales, managing director of Financial and Legal Insurance Ltd, reveals she gets hangry if she isn't fed on time, loves walking her two border terriers and learns about data security in risk management.
CII professional standards director exits
Melissa Collett is exiting her role as executive director for professional standards at the Chartered Insurance Institute at the end of this month.
Diary of a Insurer: Aon’s Bethany Jackson
Bethany Jackson, associate director of Aon, begins her working week with jet lag, meets with underwriters online and at Lloyds, and explores ways to foster and promote innovation.
Julie Page, Aon
Julie Page, chief executive of Aon UK, is one of only two women to make this year’s Insurance Post Power List – showing the industry is making steps rather than strides forward to becoming more diverse and inclusive.
Peter Blanc, Aston Lark
As leader of Aston Lark and executive chairman of Howden, Peter Blanc isn’t afraid of sticking his head above the parapet and pointing out the problems the industry is facing and suggesting solutions.
Amanda Blanc, Aviva
When it came to influence and impact in insurance and wider society, nobody came close to Aviva Group chief executive Amanda Blanc in shaking up the industry this year.
CII’s Local Institute VP resigns following personal attacks
David Ross, vice president for Local Institutes, resigned from the Chartered Insurance Institute citing criticism from volunteers as the reason for his departure.
Unpicking the devilish details of the CII’s five-year plan
Editor’s View: Emma Ann Hughes ploughs through the Chartered Insurance Institute’s 48-page five-year strategy and seeks members of the professional body’s views on the devilish details contained in the plan.
Insurance Institute of Northern Ireland fails in no confidence vote against CII
The Insurance Institute of Northern Ireland held a vote of no confidence against the Chartered Insurance Institute at its Annual General Meeting on Tuesday morning, Insurance Post can reveal.
Diary of an Insurer: McGill and Partners’ Hakim
Sufian Hakim, currently an apprentice treaty reinsurance broker working within claims at McGill and Partners, reads the trade press, passes his CII exams, and hears about the racism a colleague encounters.
CII finally unveils plan to turn around fortunes
The Chartered Insurance Institute published its new five-year strategy almost 18 months after it asked members what they wanted the professional body to deliver.
Clash with CII prompts PFS to launch review
The recent decision from the Chartered Insurance Institute to appoint three new institute directors to the PFS board in December last year, prompted PFS to launch independent review.
CII’s Connell on vast implications of the FCA’s sustainability strategy
Trade Voice: Matthew Connell, director of policy and public affairs at the Chartered Insurance Institute, explains how the FCA’s approach to sustainability will permeate every aspect of the insurance industry.
Ombudsman expects uptick in insurance complaints
The Financial Ombudsman Service expects the number of general insurance complaints it receives to go back to pre-pandemic levels in the year ahead.
Martin Lewis’s charity outlines steps for Consumer Duty compliance
A charity established by campaigning journalist Martin Lewis has urged insurers to provide mental health training for underwriters and frontline staff if they wish to adhere to the FCA’s Consumer Duty requirements.
CII apologises for latest IT mistake
The Chartered Insurance Institute has made yet another IT error, which saw established members “welcomed” to the 126-year-old professional body.
‘Serious concerns’ about Ombudsman power to increase redress awards by 20% in two years
Industry experts shared concerns that the Financial Ombudsman Service's award limits are “very high” and could push small firms out of business.